Field Partner Programs Readiness Manager

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:
We're seeking a Partner Operations Specialist to drive our partner training and enablement initiatives. You'll manage training programs, coordinate events, and serve as a key liaison for our Alliance teams and Solution Architects. This role combines program administration with stakeholder engagement to deliver exceptional partner experiences and drive successful outcomes.

What You’ll Do:
- Manage theater training credits and vouchers, including reporting, utilisation tracking, and ROI analysis- Monitor and provide insights on voucher/credit utilisation to regional leaders, following up with Alliance managers on inactive partners- Track and analyse regional spending patterns- Oversee CrowdConnect partner training events, including coordination with Partner Marketing- Manage partner training event schedules and tracking alongside regional marketing teams- Own LMS (Docebo) non-self-enrollment schedule for instructor-led courses, including logistics, setup, and reporting- Administer and analyse theater-level post-event survey responses- Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.)- Host monthly updates and provide ongoing field Alliance support- Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.)- Support field operations team with change management- Deliver regular partner experience updates to theater for Alliances sales and Solution Architects on Readiness Programs & Initiatives, Incentives, Accelerate Tracks, and Operations- Serve as first point of contact for theater Alliances and Solution Architects, supporting requests and escalations related to Partner Program Readiness, Initiatives, and LMS- Collaborate with theater leadership on LMS training event requirements- Champion LMS implementation, managing instructor-led course scheduling and providing tool guidance to field teams- Own new hire training documentation and orientation, including program overview, processes, and organisational structure

What You’ll Need:
- Fluent communication skills in English required; proficiency in additional languages welcomed- 4+ years’ experience in Partner/Channel Operations or Partner readiness/programs- Excellent interpersonal skills and proven ability to collaborate across multiple teams- Self-motivated with high attention to detail and process orientation- Excellent presentation, communication, and influencing skills- Proven expertise in LMS management-
- Ability to thrive in a fast-paced environment and manage through ambiguity and change- Curious mindset with commitment to improving partner and internal team experiences- Demonstrated capability in task optimisation and prioritisation

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Benefits of Working at CrowdStrike:
- Remote-friendly and flexible work culture- Market leader in compensation and equity awards- Comprehensive physical and mental wellness programs- Competitive vacation and holidays for recharge- Paid parental and adoption leaves- Professional development opportunities for all employees regardless of level or role- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections- Vibrant office culture with world class amenities- Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

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