Cards Operations Specialist

13 hours ago

Geylang, Singapore Wise Full time

**Company Description**
Wise is a global technology company, building the best way to move and manage the world’s money.
**Min fees. Max ease. Full speed.**

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
**For everyone, everywhere.**

More about **our mission** and **what we offer**.
- Maintaining consistent and high-level execution of recurring responsibilities in relation to card manufacturing or issuance and delivery;
- Supporting own team in reaching main performance metrics targets and SLA's set to Operations organisation;
- Meeting individual SLA's and KPI's set for the role;
- Act as the primary point of contact for resolving any discrepancies or issues related to card production and delivery;
- Coordinate manufacturing-related improvements in designated regions such as chip migration testing, changing of product codes etc;
- Build and maintain key relationships with external partners (manufacturers, delivery partners);
- Identify opportunities to streamline the card manufacturing and delivery process, improve efficiency, and reduce the risk of errors or delays;
- Following operational procedures and keeping track of critical updates

**Qualifications**
- You’re accurate and pay attention to detail.
- You’re meticulous and accurate in your task execution.
- You’re SLA driven and are motivated to hit team and personal metrics.
- You place customers first and you make no compromise on this.
- You’re a clear and honest communicator and able to articulate potential improvements.
- You’re comfortable with feedback and being part of a team where ideas are shared and openness is valued.
- You’re proactive and collaborative.
- You’re flexible with your work hours. We aim to help our global customers any time they need it, occasionally during weekends and holidays.
- Bonus: You’ve worked in card manufacturing or have experience with supply-chain/delivery optimisation.

**Additional Information**

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

  • Cards Operations Specialist

    2 days ago

    Geylang, Singapore Wise Full time

    **Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. **Min fees. Max ease. Full speed.** Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them...

  • Card Compliance

    13 hours ago

    Geylang, Singapore Wise Full time

    **Company Description** We’re looking for a Card Compliance & Monitoring Senior Team Lead to join our team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission, help save millions more people money and work in a disruptive, fast-growing and fun environment. **Job Description** Salary Range: SGD 126K - 151.5K +...

  • Treasury Operations Specialist

    2 days ago

    Geylang, Singapore Wise Full time

    **Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. **Min fees. Max ease. Full speed.** Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them...

  • Engineering Lead

    13 hours ago

    Geylang, Singapore Wise Full time

    **Company Description** Wise is a global technology company, building the best way to move and manage the world’s money. **Min fees. Max ease. Full speed.** Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them...

  • Supply Chain Operation Specialist

    1 week ago

    Geylang, Singapore URBAN HOME EXPERTS PTE. LIMITED Full time

    **About the Company** Urban Company is Asia's largest home services company. We are an all-in-one platform that helps users hire professionals for different home services, from beauticians and cleaners to carpenters and technicians. Urban Company has built a network of 40,000+ trained service professionals and served over 5 million customers across major...

  • Senior Product Manager, Spend Adoption

    2 weeks ago

    Geylang, Singapore Wise Full time

    We’re looking for a Senior Product Manager to join our Card Issuing team in the Singapore office to lead our Spend Adoption team. This role is a unique opportunity to have an impact on Wise’s mission, grow as a product leader and help save millions more people money. The Spend squad has built one of the most significant debit card products in the world...

  • HR & Operations Manager

    13 hours ago

    Geylang, Singapore EXPRESSIONS PTE. LTD. Full time

    **About Expressions** Expressions is a leading provider of beauty and wellness services in Singapore, offering slimming, hair removal, and facial treatments. We are committed to delivering real results and excellent customer service in a supportive, dynamic workplace. **Job Purpose** The HR & Operations Manager is responsible for leading all human...

  • Operations Executive

    2 weeks ago

    Geylang, Singapore PROAGE PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** ProAge is a health consultancy with a heart. For the last 14 years we have been enabling people to live at their best; longer, healthier and better lives. Our social mission is to create opportunities for at-risk and marginalised individuals and populations. We believe we can do that through technology and a highly...

  • Air Traffic Control

    1 week ago

    Geylang, Singapore UFA, Inc. Full time

    UFA, Inc., a global leader in developing Air Traffic Control (ATC) simulation and voice recognition technologies, is seeking an ATC Specialist for our Singapore Branch Office. Our ATC Specialists are a key component of our operations by providing testing, installation, training, and support services for our domestic and international clients and by...

  • Operations Administrator

    1 week ago

    Geylang, Singapore Minthedimensions Full time

    M.INTERIOR is growing. With bigger projects and bigger teams, we need someone to be able to provide daily operations support to the company. You will be working closely and assisting director-level management in running the company and ensuring that all operations, SOPs and policies are maintained in the company’s best interest. **THE ROLE** - Respond to...