Collection Executive
15 hours ago
Industry
- AutomotiveCity
- Sin MingProvince
- Central SingaporeCountry
- SingaporePostal Code
- 573960- 6 months rotational program across various functions under operations including hire purchase operations, floor financing operations, referral operations and collections
- In charge of executing daily operational activities include administering all loan matters, block discounting submission and redemption, off-site surveying dealers and debt collection duties which include reminding borrowers about the repayment dates- Negotiate payment plans with debtors, advise them on the payment options and methods
- Ensure acceptable number of calls per day and follow SLA when doing debt collection- Update the collection system immediately on all collection activities undertaken for cases assigned
- Generate payment reminders and final notice warnings to debtors when payments are not being made
- Answers all enquiries and matters from hirers and dealers in a timely manner, and interact with Relationship Managers when required in following up on outstanding matters/documents from them
- Ensure compliance to company policies, financial, process and industrial standards
- Ensure proper filings, safe keeping of loan related documents and arrange archival- Performs ad hoc duties as assigned by Supervisors
**Requirements**:
Job Requirement:
- Academic qualification: Diploma & equivalent
- Fresh graduate or 2 years of working in handling credit documents, loan administration, KYC / AML, and collection
- Competent in English (verbal & written)
- High level of integrity, meticulous and detail-orientated
- Strong ownership with ability to operate in a flexible, dynamic environment
- Ability to multi-task, deliver results and solve problem well under pressure to meet deadlines
- Open and willing to learn new things, take on new challenges and make adjustments to suit transitions in the workplace
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