Partner Support Engineer

5 days ago


Central Singapore ZVC SINGAPORE PTE. LTD. Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $11,000 - $18,000 Per Month**Date Posted**
- 1 day agoAdditional Details

**Job ID**
- 116080**Job Views**
- 1Roles & Responsibilities

Zoom is looking for a Partner Engineer to work with Zoom’s APAC partners. In this role, you will work directly with Zoom partners in pre and post-sales to help our partners to get onboarded to our platform and be successful Most importantly, you will be an advocate for our partners internally and work with engineering to make sure their use cases are made possible within the Zoom ecosystem.

Knowledge of the Zoom communications platform (Chat, Meetings, Video, Phone, Marketplace, SDK, API) and/or competitive equivalent desired. In-depth knowledge of the collaboration market and the competitive landscape is preferred.

**What you would do**
- Work directly with Zoom’s partners in the APAC region to provide a growing ecosystem that listens to their needs.
- Support our partners by creating code examples, documentation, and other tools necessary to support our partners at scale.
- Be an expert on Zoom’s platform and its best practices.
- Collaborate with cross-functional teams within Zoom to improve our product, partner ecosystem, and core functionality to make sure our partners can be successful
- Work on projects that help to grow our community, create great developer experiences, and promote the Zoom platform.
- Educating prospective partners on Zoom platform functionality and API/SDK capabilities

**What you should have**
- Bachelor’s degree in Computer Science or equivalent practical experience.
- 5+ years of overall engineering/tech experience
- 3+ years of developer advocacy, partner/sales engineering, software engineering, product management, or related experience.
- Be adept in at least one programming language
- The ability to explain complex details to most people
- Good grasp on how APIs and SDKs are designed and implemented
- Be able to listen and understand people’s needs
- Formulate and communicate a technical solution/vision

Tags

partner

support

engineer

apac


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