Energy & Power Claims Solutions Leader, Asia

We are seeking a talented individual to join our Specialty Claims team at Marsh McLennan. This role will be based in Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.

**Energy & Power Claims Advocacy Leader - Asia**

**We will count on you to**:

- Oversee daily E&P claims operations, lead a team of E&P claims advocates, and develop colleagues to meet internal KPIs and enhance client satisfaction.
- Manage complex negotiations with insurers to secure the best possible claim outcomes for our clients.
- Lead the claims insertion and elements of tender and RFP responses for major clients and prospects.
- Oversee optimal role-cost-location alignment within the country through workflow management systems.
- Design and evaluate claims operations processes and strategies while managing change to achieve team goals and maximize efficiency.
- Maintain strong relationships with regional and country advocacy teams to drive claims operations changes within Marsh.
- Improve claims processing efficiency across the region by synthesizing best practices and identifying opportunities for enhanced efficiencies, including facilitating fast-tracking between clients, insurers, and adjusters.
- Challenge existing practices and develop innovative solutions related to departmental risks, operational controls, and efficiency initiatives to support effective management of shared operations.
- Contribute to profitable growth by providing risk insights, information, and trends to Business Unit/Client Executives or clients as needed.
- Collaborate with regional and country leadership to innovate and execute new revenue models for E&P where appropriate.
- Evaluate escalated claims process issues of high complexity affecting direct reports and provide resolution or escalate further to ensure effective outcomes.
- Design, evaluate, and approve operational controls in line with established business policies and procedures to ensure alignment with Marsh Global standards.

**What you need to have**:

- Bachelor’s degree or equivalent in any discipline.
- Minimum 10 to 15 years of experience in Energy & Power Claims.
- Possess solid insurance brokerage (or related insurance claims/legal), account management, servicing, and sales skills.
- Demonstrate established E&P claims management competency in the Asia E&P insurance market.
- Experience working with large corporate accounts.
- Proficient in PC skills, including Word, Excel, and PowerPoint.
- Ambitious, solution-focused, and possessing strong skills in claims advisory management.

**What makes you stand out**:

- _Strategic Leadership._ Defines, evaluates, and communicates long and medium-term objectives for defined clients. Focuses activities on the achievement of a vision or desired long-term outcome.
- _ Results Focused._ Expertise in delivering quality and consistently strong results
- _ Communication and Influence._ Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.
- _ Innovation._ Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products, and services. Maintains an openness to experiment with alternative approaches.
- _ Collaboration._ Acts as a connector across the organization, bring colleagues together to bring the best of the enterprise to client solutions.
- _ Decision Making. _Identifies and understands issues, problems, and opportunities. Compares data from different sources to draw conclusions. Uses effective approaches for choosing a course of action or developing appropriate solutions. Takes action that is consistent with available facts, constraints, and probable consequences.

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be i