Board Secretariat Manager

Overview:
Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary:
The Board Secretariat Manager will work directly with the Board Officers, Board Members and Board Committees assisting with succession and knowledge transfer within the Board. The Board Secretariat Manager is responsible for facilitating administrative detail, managing board and committee workflow and providing highly responsible staff support for the Board of Directors ensuring effective governance practices, compliance, and operational efficiency. The primary duty is to manage, record, produce, disseminate and archive the official record of all Board of Directors meetings and to prepare materials and logistics necessary for Board activities. Exercise considerable discretion and independent judgment in protecting or releasing confidential information and in interpreting and implementing policies and procedures within guidelines set by the Board of Directors and CEO.

**Responsibilities**:
**Duties and Responsibilities**:
**Meeting Management**:

- Plan, organize, and facilitate board, committee, and taskforce meetings.
- Ensure timely preparation and distribution of agendas, minutes, and related materials.
- Track attendance and ensure compliance with board policies.

**Governance Compliance**:

- Ensure adherence to legal, regulatory, and policy requirements.
- Work collaboratively with the executive leadership team, Board Chair and Board Secretary
- Maintain up-to-date governance frameworks and board policies.

**Record Keeping**:

- Maintain accurate records of meetings, resolutions, and board documentation.
- Manage access to board repositories and ensure proper document storage and archiving.

**Director Onboarding and Offboarding**:

- Manage onboarding and offboarding processes for board members.
- Provide resources for new directors and ensure return of assets upon departure.

**Communications**:

- Serve as liaison between the board, executive management, and stakeholders.
- Ensure effective communication and information flow.

**Monitoring and Coordination**:

- Distribute post-meeting documents and track action items.
- Monitor action items and task ownership and progress against deliverables.

**Board Member Performance Evaluation**:

- Coordinate board member evaluations in collaboration with the Board Chair.
- Ensure feedback is gathered, timelines are met, and follow-up actions are tracked.

**Other Duties**:

- Undertake special projects and other activities at the discretion of the Board.

Behavioral Competencies:

- Ability to deal with high-energy multifaceted board members
- Solution Focus: take ownership of requests; tailor solutions to the member/situation; be timely in follow-up; resourceful in information gathering/ research.
- Excellent customer service skills: meeting and exceeding expectations; intuitively understand stakeholders; anticipate needs; provide value.
- Managing schedules and people with tact, diplomacy and poise
- Focused, positive attitude, flexible, and proactive
- Strong communication and interpersonal skills.
- High attention to detail and organizational ability.
- Ethical conduct and discretion with confidential information.

Qualifications:

- Experience with board management software, including Diligent Boards, and paralegal or administrative functions.
- Proficiency in Microsoft Office and board management platforms.

Physical and Mental Demands:

- Ability to work extended hours or overtime as needed.
- Travel up to 25% for board meetings and events including international travel.
- Remain in a stationary position, often standing or sitting, for prolonged periods.
- Regular use of office equipment in a remote environment such as a computer/laptop and monitor computer