Cafe Manager

5 hours ago


Singapore IN GREAT COMPANY PTE. LTD. Full time

**_Our company is founded with a deep passion for perfecting desserts craftsmanship, and creating honest, thoughtful experiences for all.
- **

The Cafe Manager is responsible for the profitability of the outlet he/she oversees. He/she performs outlet-level supports functions, such as customer service, scheduling, handling day-to-day operations, cashiering, ordering inventory, implement product launches and promotions, and back office support.

**Responsibilities**:

- Maintain a high level of customer service standards
- Ensure daily duties in the outlet are properly executed.
- Effectively manage recruitment, lead and manage employees, oversee operations, handle customer complaints, and generate financial/ cost reports.
- Manage, direct and coordinate all operation-related activities in a proficient and effective manner
- Perform inventory checks and product ordering.
- Plan roster for operations staff.
- Ensure overall store image is maintained and the brand is always well represented.
- Provide suggestions or develop a new SOP to improve operations and employee duties for the betterment of the customers.
- Coach and conduct training for quality and efficient operational excellence
- Communicate daily and act as a liaison between operations staff and management.
- Ensures a safe, secure, and legal work environment.
- Develops personal growth opportunities.
- Execute any other duties as requested by immediate superiors.

**Job Requirements**
- At least 5 Year(s) of working experience in the restaurant industry is required for this position.
- Excellent interpersonal skills
- Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.


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