Senior Manager, Agency Management Asia

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.

Key Responsibilities

Support and administer Head Office Global Experience Network requirements in APAC region

Validate expenses related to IT, real estate and headcount etc., that are above agency GM limits by reviewing basis of request, assessing process accuracy and liaising with Head Office and the Head of Global Experience Network (APAC) for approvals.

Correspond with agencies and Singapore Regional Office legal team on contracts, 3rd party agreement, leases.

**Annual budgeting exercise**: Participate in annual budget exercise by coordinating with different stakeholders such as IT, Finance and Human Resource to ensure timeline and agenda is met on a timely manner

**Network information sharing**: Organize and animate exchange sessions with agencies to share & receive value added information. Communicate with Head of GEN, HO on weekly/fortnightly basis to update and receive information on agency matters.

**Control & improve agency cost/ TEU and productivity**: Monitor key KPIs across the regions, ensure APAC agencies are meeting targets and work with respective functional departments in Singapore Regional Office to resolve gaps in KPIs. Assess GM performance and capability and understand strengths and gaps of APAC agency teams.

**Agency network development**: Conduct needs assessment on new agency set-up requirements and ensure deployment is done in a compliant manner. Review office openings/ closures, office lease decisions.

Experience / Skills

At least 5 years of industry experience across shipping or transportation industry, including international exposure with an MNC.

Work experience in matrix environment in large international organizations would be ideal.

Strong influential & project management skills coupled with solid communication presentation

Knowledge of Commercial and/or Operations functions as well as agency processes will be an advantage.

Ability to engage a diversity of stakeholders at various levels, strong communication skills

Strong problem-solving skills and creativity with the ability to hear everyone’s opinions.

Ability to synthesize heavy amount of information.

Ability to handle stress and work with a multi-cultural team across geographies.

Ethics, integrity, and respect for the confidentiality of information.

**This role is opened for local employment only.

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Salary package (local) & job title shall commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

Come along on CMA CGM’s adventure