
Director of Customer Service
2 days ago
**Overview**:
- The
**Director of Customer Service & operations for Sterra Tech Pte Ltd** (CS & OPS) will set strategic directions, manage all operations, and will own the outcome of all regional customer service & operational activities for Sterra Tech Pte Ltd. The Director of CS & OPS will accomplish these goals by managing a diverse team of customer service and operations departments.
**Industry: Retail**
- Develop and execute the strategic vision for the department, ensuring customer and organizational needs are met. Plan, strategies, and implement systems to push for customer service (pre-sales and after-sales).
- Plan and allocate resources to effectively staff and accomplish the department goals.
- Ensure strong company culture across the departments.
- Know how to balance strategic thinking with rolling up sleeves and getting hands-on to drive business results.
- Motivate the departments to accomplish the department goals.
**Job Requirements**:
- Only Singaporeans/PRs may apply.
- Bachelor’s degree, mínimally Second class upper.
- 5 years of experience in business, supervision, and management.
- Leadership experience in managing people in a positive and inspiring manner.
- Flexible and adapt to work in an exciting start-up environment.
- Interpersonal relationship building and employee coaching and development skills.
**Skills**:
- Interpersonal skills to effectively manage, interact, negotiate, and communicate with employees.
- Analytical and sharp mind.
- Adherence to guidelines.
- Committed and dedicated.
- Fast learner in a fast-paced environment.
-
Director of Investor Services
6 days ago
Singapore Corporation Service Company Full timeCSC Fund Solutions is seeking a Director with 10+ years of AML/CFT and Investor Services experience in Asia Pacific. This position will be responsible for leading the regional AML/CFT and Investor Services teams based in different jurisdictions in Asia Pacific. The position will report into the Regional Head of Fund Services Asia Pacific and will oversee the...
-
Assistant Director, Service Delivery
3 days ago
Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]Lead a team to oversee implementation and growth of effective services and initiatives that meet the needs of users of social services, such as persons with mental health conditions, effectively and efficiently.[What you will be working on]Support Director and Deputy Director to achieve better outcomes for persons who use social services so...
-
Customer Services Director Apac
4 days ago
Singapore Kramer Full timeWho are we? Kramer is a leading player and pioneer in the audio-visual industry. Our product and solutions power creativity, collaboration, and engagement. At Kramer, we make award-winning, innovative, and reliable audio-visual hardware, software, and cloud-based solutions. We believe that technology can amplify the human experience and help people reach...
-
Customer Service/operations Director
4 days ago
Singapore .ZERO Pte Ltd Full time**Overview**: The Director of Customer Service & operations (CS & OPS) will set strategic directions, manage all operations and will own the outcome of all regional customer service & operational activities. The Director of CS&OPS will accomplish these goals by managing a diverse team of customer service and operations department. - Develop and execute the...
-
Deputy Director, Customer Insights
2 weeks ago
Singapore Health Promotion Board Full timeDeputy Director, Customer Insights & Service Process Improvement Join to apply for the Deputy Director, Customer Insights & Service Process Improvement role at Health Promotion Board Deputy Director, Customer Insights & Service Process Improvement Join to apply for the Deputy Director, Customer Insights & Service Process Improvement role at Health Promotion...
-
Deputy Director, Customer Insights
1 week ago
Singapore Health Promotion Board Full timeDeputy Director, Customer Insights & Service Process Improvement Join to apply for the Deputy Director, Customer Insights & Service Process Improvement role at Health Promotion Board Deputy Director, Customer Insights & Service Process Improvement Join to apply for the Deputy Director, Customer Insights & Service Process Improvement role at Health Promotion...
-
Client Service Director
4 days ago
Singapore THE BANK OF NEW YORK MELLON Full timeThe Treasury Services business within BNY Mellon services the payments, liquidity management and trade financing needs of our clients in the US and internationally, assisting them in their efforts to optimize cash flow, ensure adequate liquidity and manage risk - all essential components to their success. We deliver our solutions with a dedication to...
-
Customer Support Director
6 days ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeOur customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...
-
Service Delivery Director
6 days ago
Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full timeThe Service Delivery Director leads Singtel Enterprise Business (SEB) managed services projects, overseeing account teams, customer engagement, and service delivery operations. They ensure teams meet SLA targets, drive customer experience improvements, and manage service delivery across functions. They are responsible for budgeting, financial management,...
-
Service Delivery Director
2 days ago
Singapore Singtel Full time**Service Delivery Director**: **Date**:10 Dec 2024 **Location**: Singapore, Singapore **Company**:Singtel Group - An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that...