End-user Computing

Are you seeking the new norm career opportunities?

We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

**Who we are**

Our **DELIVERIES**:

- Quality
- Speed
- Technology
- Right Pricing
- User eXperience

Our **CORE VALUES**:

- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environmental Friendly

**End-User Computing (EUC) Support**

Job Title: End-User Computing (EUC) Support

Work Location: Jurong East, Singapore

**About the Job**

To provide desktop support of the mobility infrastructure, WOG operations and user computing environment, including project support and ensuring the IT operations in the Corporation run smoothly.

**Primary Responsibilities**:
1. Develop, implement and administer IT projects pertaining to user computing such as mobility and user networks (wired or wireless).

2. Support day-to-day IT operations such as asset, patch and problem management.

3. Participate in all internal or external audits pertaining to the user computing domain.

4. Perform user computing procurement.

5. Perform documentation on user computing domain such as developing user guides, FAQ and Tips and Tricks.

10. Follow-up on WOG related incidents such as hardware replacement.

11. Ensure user computing policy and procedure are kept up to date.

12. Perform troubleshooting of user computing issues when required.

13. Liaise with vendor on IT matters pertaining to user computing such as goods receipt.

14. Handle start work and work cessation arrangements.

15. Work closely with IT manager to ensure that user computing projects are implemented properly and on schedule.

16. Be proactive in proposing and developing more efficient way of running user computing environment.

17. Maintain and update desktop support documentations and IT inventory.

Any other duties as required by the organisation.

**Job Requirements**:
1. Diploma or Degree in Information Technology.

2. At least 3 years of experience in supporting user computing domain.

4. Experience working in a fast paced environment.

5. Ability to multi-task and reprioritize workload.

6. Good communication skills.

7. Good command of written and verbal English.

8. Detail-oriented and meticulous.

**ARE YOU THATZ ONE?**

Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search

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- STAY SAFE AND HEALTHY TAKE CARE_

**Job Types**: Full-time, Contract
Contract length: 36 months

Pay: $3,500.00 - $4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday

**Experience**:

- Desktop support: 3 years (preferred)

Work Location: In person