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Operation System Engineering

3 weeks ago

Bukit Merah, Singapore Hewlett Packard Full time

HP is a Human Capital Partner - we commit to human capital development and adopting progressive workplace practices in Singapore.

**Job description**

**Responsibilities**:

- Responsible for Microsoft or Windows Operating System related engagements and issue management for HP Consumer PC products.
- Work closely with the development, test teams and project managers to isolate and resolve product issues.
- Proven experience on bug management, SW / HW feature enablement and related working experience in the PC (Notebook / Desktop) industry.
- Specifications or requirements study for new technologies to be introduced on future products.
- Good presentation and communication skills, being able to correctly articulate and drive complex topics to resolution back to Microsoft representing the business needs from HP.
- Work within a team environment being participative and leading or mentoring whenever needed, as well as being able to work independently for specific tasks that may not involve a team work effort.
- Communicates program progress, escalations, and issue analysis to product stakeholders.
- Provide timely and accurate status updates.

**We're looking for talents with**
- Typically 10+ years experience.
- Experienced with Windows Operating Systems and Windows Features.
- Excellent written and verbal communication skills; mastery in English and local language.
- Proactive attitude, strong problem solving skills or process improvements.
- Ability to effectively communicate program plans, proposals and negotiate options.
- Four or more years of Microsoft Windows system issue debugging, including both software and hardware issues.
- Experience in Notebook/Desktop PC Preinstall image development / debugging is a plus.
- Experienced with Windows Operating Systems and Windows Features.

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