Pos Engineer

2 weeks ago

Singapore Hays Full time

My client within the FMCG industry is looking for a POS Engineer to join. IT executives with no experience in POS management is also welcomed to apply

**Responsibilities and Duties**

Responsibilities and essential job functions include but are not limited to the following:

- Acts as contact for all users on system issues or problems. Troubleshoots, analyzes and escalates software and hardware issues as needed to ensure resolution and keeps system operational.
- Maintains the integrity and the functionality of business unit systems by performing system and database maintenance. Monitors system performance; analyzes problems and recommends solutions.
- Participates in cross-functional teams to provide recommendations on new initiatives or projects.
- Work with IT partners, functional analysts and vendor on small projects.

**Knowledge, Skills and Abilities**
- Knowledge of Installation, configuration, administration, performance backup, monitoring and tuning, capacity planning and maintenance of the systems, especially Point of Sale system.
- Possesses strong analytical, technical solving and troubleshooting skills.
- Strong technical knowledge in Troubleshooting of PC, Network and Server related problems.
- Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health check and fine-tuning.
- Ability to identify/define technology solutions delivering required business capabilities.
- Familiarity /skill to objectively assess benefits, costs, and viability of proposed solution options.
- Familiarity of business process design and ability to drive process improvement initiatives.
- Ability to develop clear, thorough functional design specifications that drive effective solution development.
- Familiarity of effective testing practices and methodologies.
- Ability to define and execute appropriate test scenarios to validate system solutions.
- Ability to effectively utilize available tools and resources (internal and external) to resolve issues.
- Ability to work well independently within a fast-paced, dynamic, deadline orientated environment by embracing all tasks with competency, energy, and enthusiasm.
- Must be customer service orientated
- Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user training.
- Ability to help collaborate and drive consensus across a diverse group customers with conflicting priorities
- Ability to work with internal and external parties.
- This role required to work standby 24/7.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

1249342

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