Clinic Assistant

1 week ago


Singapore VITAL-CARE CLINIC AND SURGERY PTE. LTD. Full time

**JOB SUMMARY**

The Clinic Assistant plays a crucial role in supporting the efficient operation of a healthcare clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.

**Major Duties & Responsibilities**:
1. Communicate effectively with patients, families, and visitors upon arrival and leaving.

2. Handle registration of patients using the organisation’s clinical software system;

3. Dispense drugs to patients informing them of the dosage as well as frequency of consumption, printing of labels for drugs and mixing of liquids;

4. Be familiar with the preparation and dosage for different types of drugs and non-drug items;

5. Handle payments from patients using Point of Sales system (if any). This includes printing receipts, medical certificates and referral letters for patients;

6. Handle administration and documentation of lab tests, radiology and scanning services from various vendors;
7. Perform stock take and inventory;

8. Adhere to the company’s policies and standard operating procedures;

9. Maintains safe and clean working environment by complying with procedures, rules, and regulations;

10. Contributes to team effort by accomplishing related results as needed;

11. Handle the daily billing of invoices and claims from corporate clients and insurance companies and conduct follow-up;

12. Cover the duties of colleagues and Supervisor where required;

13. Any other ad hoc tasks requested by Doctors and Supervisors.

**Functional Skills & Training**:

- Clinic Skills Competency (in-house)
- Basic knowledge of Clinic Management System (Plato)
- Basic knowledge of different type of drugs and non-drug items
- Basic knowledge of drug dispensing (e.g. dosage, calculation, frequency, drug allergy, drug/food interactions, etc.)
- Basic knowledge of company’s services
- Point of Sales system
- Handle billing and insurance claims as directed.
- Manage electronic and paper filing systems.


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