Clinic Assistant
3 days ago
**JOB SUMMARY**
The Clinic Assistant plays a crucial role in supporting the efficient operation of a healthcare clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.
**Major Duties & Responsibilities**:
1. Communicate effectively with patients, families, and visitors upon arrival and leaving.
2. Handle registration of patients using the organisation’s clinical software system;
3. Dispense drugs to patients informing them of the dosage as well as frequency of consumption, printing of labels for drugs and mixing of liquids;
4. Be familiar with the preparation and dosage for different types of drugs and non-drug items;
5. Handle payments from patients using Point of Sales system (if any). This includes printing receipts, medical certificates and referral letters for patients;
6. Handle administration and documentation of lab tests, radiology and scanning services from various vendors;
7. Perform stock take and inventory;
8. Adhere to the company’s policies and standard operating procedures;
9. Maintains safe and clean working environment by complying with procedures, rules, and regulations;
10. Contributes to team effort by accomplishing related results as needed;
11. Handle the daily billing of invoices and claims from corporate clients and insurance companies and conduct follow-up;
12. Cover the duties of colleagues and Supervisor where required;
13. Any other ad hoc tasks requested by Doctors and Supervisors.
**Functional Skills & Training**:
- Clinic Skills Competency (in-house)
- Basic knowledge of Clinic Management System (Plato)
- Basic knowledge of different type of drugs and non-drug items
- Basic knowledge of drug dispensing (e.g. dosage, calculation, frequency, drug allergy, drug/food interactions, etc.)
- Basic knowledge of company’s services
- Point of Sales system
- Handle billing and insurance claims as directed.
- Manage electronic and paper filing systems.
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