E-commerce Executive
2 weeks ago
E-COMMERCE EXECUTIVE
**Job Description**:
- Picking and packing orders correctly and adhering to packing guidelines
- Processing and coordinating daily online orders, deliveries and returns of customer orders for e-commerce platforms (Qoo10, Shopee, Lazada)
- Ensuring the fulfilment of customers' orders for assigned delivery services
- Replying customers in a timely and professional manner; ensuring Customer Service Level is maintained at high levels for all platforms
- Resolving any operational issues for online marketplaces
- Monitoring inventory
- Manage ecommerce campaigns
- Executing other ad-hoc duties
Other requirements:
- Excellent organizational, interpersonal and communication skills
- Proactive, resourceful and excellent team player
- Experience in Microsoft Office (Word, Excel)
- Minimum O level/N level certification
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