Sdm Technical Delivery Manager

5 days ago

Singapore SAKSOFT PTE LIMITED Full time

Experience: 12+ Years

Role: SDM Technical Delivery Manager

Key Skills:
Technical Delivery, Project management

Key Responsibilities:

- Understand the business requirements
- Develop, review and update project plans, resources, budgets and timeframes.
- Drive the data, design and solution discussions with vendor, technology team and user groups.
- Directly lead and manage a team of technical teams comprising developers, technical analysts with focus on delivering banking systems and solutions
- Responsible for the successful execution and technical delivery of projects that meet scope, timeline and budget
- Stakeholder and relationship management, including escalation, expectation, conflict, scope changes
- Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from concepts to working solutions
- Plan project efforts to upgrade, enhance and maintain systems at supported release levels
- Identify and raise risks and issues affecting the project, including financial or operation and proactively managing them, with timely escalation to relevant parties where necessary.
- Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.
- Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities.
- Organise and chair governance meetings, including preparation of meeting materials and minutes.
- Ensure work deliverables are in compliance with bank policies and regulatory requirements.
- Directs the offshore squad in making day-to-day decisions and conflict resolution.

Key Requirements:

- Technical manager with more than 12 years of relevant experience in financial services industry - Corporate banking/Cash management
- Experience in delivering projects in full SDLC/Agile methodologies
- Have good interpersonal and communications skills
- Have good organizational skills and stakeholder management skills, with experience at coordinating multiple stakeholders in a diverse organization
- Have good presentation skills
- Be a self-starter, and able to work independently
- Able to work within ambiguity
- Have strong execution ability and able to see end-to-end closure of issues
- Demonstrate good initiative in issue resolution
- Result-oriented person with focus on delivery
- PMP certified preferred

  • Service Delivery Manager

    3 days ago

    Singapore HUANG HE CONSULTANCY PTE. LTD. Full time

    **Job description**: **Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels...

  • Service Delivery Manager

    7 days ago

    Singapore HUANG HE CONSULTANCY PTE. LTD. Full time

    **Job description**: **Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels...

  • Service Delivery Engineer

    2 days ago

    Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    **Service Delivery Engineer (SDM) - Day 2 **Responsibilities**: **- Strong in handling Service Delivery Management.** **- Experience in providing Service Delivery Operation and Day 2 Support.** **- Technically inclined in handling Service Delivery and supporting Day 2.** Manage the performance of services and ensure that Service Levels are met. - Engaging...

  • IT Service Delivery Manager

    2 weeks ago

    Singapore NET ONE ASIA PTE. LTD. Full time

    You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance. An SDM is responsible for the planning, management,...

  • IT SERVICE DELIVERY MANAGER

    15 hours ago

    Singapore SYSTEXASIA PTE. LTD. Full time

    You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.An SDM is responsible for the planning, management,...

  • Technical Delivery Manager

    2 weeks ago

    Singapore CLPS Global Full time

    Get AI-powered advice on this job and more exclusive features. The Technical Delivery Manager will be responsible for overseeing end-to-end technical delivery across multiple enterprise applications, ensuring alignment with project timelines, budgets, and quality standards. This role involves coordinating with over 15 cross‑functional teams to manage...

  • Process Assurance Analyst

    5 days ago

    Singapore Tangspac APAC Full time

    Client Description: Job Description: **Job Title: Process Assurance (Analyst)** **Employment Type: 1-year Agency Contract (Highly Renewable)** **Location: Alexandra** **Keyskills: SDM, Software Projects, IT Risk Management, Project Management & Business Process Design** **Job Objectives** - The Process Assurance Team (PAT) is within Global Market and...

  • Technical Delivery Manager

    5 days ago

    Singapore POWER IT SERVICES Full time

    **Technical Delivery Manager** - Total Yrs. of Experience* 15+ years - Relevant Yrs. of experience* 12+ years - Detailed JD *(Roles and Responsibilities) - Accountable for end-to-end delivery of pre-project to post-go-live support. - Responsible for Leading multiple delivery streams to deliver successful project outcomes. - Plan, track and manage budgets &...

  • Service Delivery Manager

    1 week ago

    Singapore Black Box Full time

    Job Summary Black Box Network Services is seeking an experienced Service Delivery Manager (SDM) to lead the delivery of managed data center operations and structured cabling infrastructure for a major banking customer. This role ensures high‑performance service delivery within SLA frameworks, drives customer satisfaction, and oversees continuous...

  • Cloud/sdm Engineer

    3 days ago

    Singapore NodeFlair Full time

    **Job Summary**: **Salary** S$5,000 - S$7,000 / Monthly **Job Type** **Seniority** Manager **Years of Experience** At least 5 years **Tech Stacks** TCP LDAP Metal UNIX Linux Perl Python Role and Key responsibilities: - Provides support to Customers. - Proactively identifies and solves demanding problems and communicates them to key stakeholders -...