IT Support Engineer
4 days ago
Provide technical support to ensure the smooth running of day-to-day operations
- Perform asset management and maintain accurate asset records
- Respond promptly to end-user issues and provide resolution in a timely and effective manner
- Maintain accurate data logs to ensure SLA for performance reporting
- Create and update technical documentation for end users
- Identify area for improvement. Propose and implement technical solutions where applicable.
- Assist Technical Lead in projects
- Support ad-hoc duties and projects as assigned
**Requirements**:
- Minimum diploma in IT or related disciplines
- Good communication and writing skills
- Good customer service skills
- Knowledge of database administration, network security, IT and virtualization infrastructure will be an added advantage
- Able to work shifts if require
**Salary**: $1,800.00 - $2,200.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- IT support: 1 year (preferred)
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