Site Merchandising Specialist

**About us**

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right).

**The role**

The Site Merchandising Specialist is for one who loves fashion as much as e-commerce You will play a pivotal role in delivering a seamless onsite experience to our consumers across digital platforms.

**Key Responsibilities: Drive Digital Strategy and Generate Growth**
- Analyse and monitor sales performance vs targets, onsite traffic, customer satisfaction and provide insights and recommendations to improve sales, onsite experience and optimise traffic engagement
- Define A/B testing and personalisation plans for online customer journeys and e-merchandising aimed at maximising customer engagement, sales and customer satisfaction
- Plan and maximise key consumer moments and launches
- Identify opportunities to elevate platform consumer experience and other revenue generating initiatives
- Collaborate with cross-functional teams to align on and execute plans onsite, in line with brand and product goals

**Requirements**:

- Minimum 3 years of directly relevant experience in the following functions: digital commerce, merchandising, brand marketing, strategy and digital products & experiences
- Experience driving and executing end-to-end business strategy for a digital business
- A proven track record of delivering best in class consumer experiences across digital platforms
- Strong analytical skills. Ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues. Experience with data visualisation tools, preferably Tableau and Metabase
- Strong presentation skills, and excellent written and verbal communication skills
- Comfort working in a fast-paced, matrix organization, with multiple stakeholders in different teams
- Self-directed, with strong influencing skills and able to work in a highly flexible and informally structured environment

**Benefits**

**1. Flexible Work Arrangement**
- Work from anywhere*
- Hybrid work and adjustable hours - as long as present during our core working hours

**2. Staff Wellness**
- Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
- Tailored coaching services for mental wellness

**3. Learning and Career Development**
- Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
- Dedicated leadership training for those of managerial responsibilities
- Friday pm off for learning

**4. #TeamLB perks**
- Generous staff discount off LB products
- Corporate partnerships with a variety of companies
- Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us)
- Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
- Internal Referral programme