Senior) Manager, Public Agencies

[What the role is]
A little bit about who we are...
The Community Chest, formed since 1983, is the largest centralised fund-raising body for social services in Singapore to lighten social service organisations from the burden of fund-raising. The mandate of the Group was expanded in 2015 to include the role of Secretariat to the President’s Challenge, Office of the President of Singapore, and has gone beyond traditional fund-raising to engaging the community, public, family offices, foundations and the corporates in creating sustainable solutions to address social challenges and foster a more inclusive society.

The role as we see it...
We are seeking a dynamic and experienced individual to join our Philanthropic Partnerships team, focusing on fundraising and partnership development with donors from Public Agencies, and Community Groups (such as Clans, Education, Healthcare and Religious Institutions).
In this role, you will be responsible for crafting and executing strategies to engage philanthropic donors, corporations, and partners to support the mission and programs of the Community Chest of Singapore. You will lead efforts to secure funding while building long-term partnerships that maximize resources and drive social impact.

You should take pride in your commitment to excellence, both individually and within a team, possess a keen attention to detail and thrive in a fast-paced, high-performance environment. We place a premium on your ability in managing demanding stakeholder relationships with professionalism and poise. You excel under pressure, adeptly resolve conflicts, and focus on building sustainable, long-term partnerships.

[What you will be working on]

Areas you should be passionate about and excel in...

1. Strategy Development: Create and implement comprehensive strategies to engage philanthropic donors and partners, aligning efforts with the organization's mission and objectives. Identify and establish partnerships with philanthropic donors, corporations, government agencies, trade associations, and Social Service Agencies (SSAs) to leverage resources and maximize impact. Identify and cultivate new donor segments/revenue streams by leveraging the extensive suite of NCSS resources, including matching grants and government-backed initiatives.

2. Sector Development & Advocacy: Foster and maintain strong relationships with individual donors, foundations, corporations, and other stakeholders to increase the giving of Time, Treasure and Talent. Lead sector-specific fundraising initiatives, including campaigns, events, and appeals, in close coordination with internal and external stakeholders.

3. Collaboration & Stakeholder Management: Collaborate closely with internal teams to ensure fundraising efforts are aligned with organizational goals. Work with Committees and key stakeholders to strategise and implement various philanthropic and volunteerism initiatives.

4. Donor Management, Insights and Reporting: Develop and maintain systems for tracking and reporting on fundraising activities to ensure accountability and transparency. Utilize and refine donor data and insights to enhance donor experience and satisfaction. Ensure risk management / mitigation on systems and public facing platforms and touchpoints.

5. Strategic Communication: Craft compelling messages and materials that effectively convey the impact of philanthropic support and partnerships to donors, partners, and the broader community.

[What we are looking for]

Personal Competencies:

- Highly motivated, meticulous and organised
- Business acumen combined with high emotional intelligence
- Analytical with the ability to make good judgement calls
- Resourceful, agile and proactive in taking initiative
- Embraces ambiguity while continuously seeks progress and improvement
- Capable of working effectively both independently and collaboratively in fast-paced environments
- Passionate about creating a meaning impact in the social service sector

Skills & Knowledge:

- Proven track record of successfully securing major gifts, grants, and/or partnerships
- Knowledge of the public sector and its key functions
- Excellent networking and relationship-building skills, with the ability to engage and influence diverse stakeholders
- Effective written and verbal communication skills, with the experience in crafting persuasive proposals and presentations
- Advanced data literacy and comfortable with analysing spreadsheets and dashboards

Experience in the following will be added advantage:

- Partnerships and Community Engagement
- Business development
- Sales and marketing
- Fundraising
- People-Private-Public sector collaboration
- Digital marketing

Special Certification(s):
Knowledge of social services and experience with public service procurement practices will be an added advantage.