Lead Collections Analyst

At
**Digital Turbine**, we make mobile advertising experiences more meaningful and rewarding for users, app publishers, and advertisers — intelligently connecting people in more ways, across more devices. We provide app publishers and advertisers with powerful ads and experiences that captivate consumers, fuel performance, and help telecoms and OEMs supercharge awareness, acquisition, and monetization. In a rapidly evolving industry, we are constantly innovating and creating better paths of discovery to connect consumers, publishers, and advertisers across the mobile ecosystem.

**Key Responsibilities**:

- Independently plan, analyze and carry out collection of past due accounts
- Conduct timely research, analysis and decision making for resolution of deductions and disputed items, short/over-payments
- Reconcile accounts in timely manner; analysis of transactions and initiate credits and adjustments to accounts, as well as accurate clearing of corresponding credits and debits
- Identify and resolve order-to-cash root cause issues that impede invoicing, collections, and deduction resolution. Includes initiating and driving cross functional resolutions.
- Review orders on credit hold and personally take appropriate action to ensure delivery dates met
- Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations
- Active participation with driving results to meet individual, team and department objectives
- Ongoing process improvement focus, making recommendations and participating and or leading implementations to improve department efficiency
- Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers
- Keep management apprised of unusual or non-standard issues and escalate when appropriate
- Provide coverage during hours of responsibility for internal and external customers
- Other tasks/projects as needed

**Qualifications**:

- BA/BS in related discipline highly preferred or equivalent experience
- Minimum 1-2 years high volume collections and deductions experience
- Exceptional Microsoft Office skills are required, including pivot tables, vlookups, formula building and sorting of data
- Positive and energized work attitude with a sense of urgency, strong work ethic and eager to learn in a fluid and changing environment
- Demonstrated ability to adapt and work in a very ambiguous and growing environment
- Attention to detail without losing focus of the “big picture”
- Ability to thrive in a fast paced, ever-changing environment with the ability to stay focused and quickly achieve closure
- Excellent problem solving and negotiation skills required.
- Proven ability to own complex portfolios
- Communication skills require strong business writing skills and the ability to effectively articulate with discussions, proposals, and negotiations in a persuasive manner
- Highly motivated self-starter who can work well independently and in a team environment

**About Digital Turbine**:
Digital Turbine (NASDAQ: APPS) powers superior mobile consumer experiences and results for the world’s leading telcos, advertisers and publishers. Our end-to-end platform uniquely simplifies the ability to supercharge awareness, acquisition and monetization — connecting our partners to more consumers, in more ways, across more devices.

The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.

Digital Turbine is an equal opportunity employer committed to building a diverse and inclusive team. We welcome people of different backgrounds, experiences, abilities, and perspectives. We embed diversity in our mindset, products, and teams to empower an inclusive, equitable, and culturally fluent environment. Building this culture within our teams makes us better collaborators and partners, driving better outcomes.

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