Train Station Operator/ Shunter
1 week ago
Operate and monitor train station equipment, including ticket machines, platform displays, and security systems.
- Assist passengers with ticket purchases, boarding, and directions to train platforms.
- Monitor train schedules and announcements to keep passengers informed of arrivals, departures, and delays.
- Coordinate with station supervisors and other personnel to address operational issues and emergencies.
- Conduct routine inspections of station facilities and report any maintenance or safety concerns.
- Provide exceptional customer service to ensure a positive experience for passengers.
**Requirements**:
- The Personnel should ideally possess a minimum of NTC 2/3, GCE O-level, or equivalent qualifications.
- Experience in a customer-facing role, preferably in transportation or hospitality.
- Familiarity with ticketing systems, public address systems, and basic computer skills.
- Good communication and interpersonal skills.
- Ability to work irregular hours, including nights, weekends, and holidays
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