Assistant Manager, Learning

1 week ago

Singapore SUNSET METT SING PTE. LTD. Full time

**Company Introduction**

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

The Assistant Manager, Learning & Development is responsible for developing the overall training strategy and Training Masterplan, and ensuring the effective implementation of training programs across the organization. This role identifies training and development needs, drives impactful learning initiatives, and enhances employee performance and engagement.

Key objectives include improving productivity and work quality, fostering employee loyalty to the brand, and supporting career growth within the organization. The role also involves setting performance metrics, evaluating training outcomes, and guiding employees in building sustainable long-term career pathways aligned with the company’s vision.

Day to Day Responsibilities:

- Drive a culture of exceptional service through the creation and implementation of bespoke service standards designed for the brand.
- Support the development of training projects in line with and to support the achievement of the business strategy and KPI.
- Develop and organize training manuals, multimedia visual aids, and other educational materials.
- Identify and assess future and current training needs through job analysis, customer feedback analysis, career paths, annual performance appraisals and consultation with line managers.
- Draw an overall or individualized training and development plan that addresses needs and expectations.
- Develop effective induction programs of the brand and ensure orientation sessions are conducted in a timely manner.
- Analyze and review training statistics to identify trends to ensure attention can be directed to key issues and reported to the management.
- Train supervisors in techniques and skills for training and dealing with employees.
- Prepare Yearly Training Budget.
- Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.
- Developing a training toolkit based on the operational needs (geographically, conceptetc.)
- Maintain a keen understanding of training trends, developments, and best practices.
- Provide leadership, direction and support to all colleagues, ensuring constructive feedback is given with guidance on improving and that there is a clear focus on their development
- Manage and maintain all related records and trackers.
- Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment.
- Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
- Understand e-learning techniques, and where relevant, be involved in e-learning programs.
- Research new technologies and methodologies in workplace.
- Perform other duties pertinent to this job as assignedThe Assistant Manager, Learning & Development is responsible for:

  • Learning Designer

    1 week ago

    Singapore THREE LEARNING PTE. LTD. Full time

    **Job Description & Requirements**: This is a role for a creative individual with excellent aesthetic judgement and willingness to collaborate within a team environment. You will be an integral part of every stage in the creative process, from conceptualization to client amendments. The responsibilities include, but not limited to: - Develop e-learning...

  • Learning Designer

    1 week ago

    Singapore THREE LEARNING PTE. LTD. Full time

    This is a role for a creative individual with excellent aesthetic judgement and willingness to collaborate within a team environment. You will be an integral part of every stage in the creative process, from conceptualization to client amendments. The responsibilities include, but not limited to: - Develop e-learning content that matches with the SMEs’...

  • Z.H.E LEARNING CENTRE PTE. LTD.

    7 days ago

    Singapore Z.H.E LEARNING CENTRE PTE. LTD. Full time

    Roles & Responsibilities Contract Teaching Assistant (Primary English, Mathematics, and Science) Company: ZHE Learning Centre Employment Type: Contract (1 year) Location: 150 Orchard Road About Us ZHE Learning Centre is dedicated to providing high-quality academic support for primary and secondary students. We take pride in creating a nurturing and...

  • LEARNING TO LEARN SINGAPORE

    3 days ago

    Singapore LEARNING TO LEARN SINGAPORE Full time

    Roles & Responsibilities "Empowering Parents, Transforming Lives" - The Heart Behind Our ABA Service Learning To Learn is an ABA practice dedicated to supporting children with autism and developmental needs through individualized, evidence-based intervention. We specialize in home-based therapy , delivering support directly at clients' homes to promote...

  • Assistant Restaurant Manager

    1 week ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • Assistant Restaurant Manager

    7 days ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & Responsibilities SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet,...

  • Assistant Restaurant Manager

    2 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...

  • SPARKMINDS LEARNING PTE. LTD.

    7 days ago

    Singapore SPARKMINDS LEARNING PTE. LTD. Full time

    Roles & Responsibilities Join Our Team at SPARKMINDS Learning Centre! Are you passionate about leading operations, enrollment growth and Parent engagement at our Centre? Sparkminds Learning Centre is hiring a Full-Time Centre Manager for our Punggol Coast Center ! Key Role: Play a pivotal role in driving new student sign-ups, managing day-to-day Centre...

  • Assistant Manager

    1 week ago

    Singapore Singapore University of Social Sciences (SUSS) Full time

    Join to apply for the Assistant Manager (Service-Learning)role at Singapore University of Social Sciences (SUSS)Continue with Google Continue with Google 1 day ago Be among the first 25 applicants Join to apply for the Assistant Manager (Service-Learning)role at Singapore University of Social Sciences (SUSS)Who We Are As Singapore's first institute for...

  • Assistant Manager

    2 weeks ago

    Singapore Singapore University of Social Sciences (SUSS) Full time

    Join to apply for the Assistant Manager (Service-Learning)role at Singapore University of Social Sciences (SUSS)Continue with Google Continue with Google 1 day ago Be among the first 25 applicants Join to apply for the Assistant Manager (Service-Learning)role at Singapore University of Social Sciences (SUSS)Who We Are As Singapore's first institute for...