HR and Admin

**Job Title: HR and Admin (Online & Offline Store)
**Job Purpose**:The HR and Admin Officer is responsible for overseeing and managing the human resources and administrative operations of the organization. This includes recruitment, employee relations, benefits administration, and ensuring smooth day-to-day operations of the office.

**Key Responsibilities**:
**Human Resources**:

- **Recruitment and Staffing**:Manage the end-to-end recruitment process, including posting job openings, screening resumes, conducting interviews, and onboarding new employees.
- **Employee Records Management**:Maintain accurate and confidential employee records, including personal details, employment history, and performance evaluations.
Ensure compliance with legal and organizational requirements related to employee documentation.
- **Employee Relations**:Act as a point of contact for employee inquiries regarding company policies, benefits, and procedures.
Support employees in resolving workplace conflicts and promoting a positive work environment.
Coordinate employee engagement activities and initiatives.
- **Performance Management**:Assist in the performance review process, including scheduling evaluations and tracking progress.
Help managers address performance issues and provide support with employee development programs.
- **Compensation and Benefits**:Oversee payroll processing and ensure timely and accurate payments.
Administer employee benefits programs (health insurance, retirement plans, etc.) and ensure compliance with company policies and legal regulations.
- **Training and Development**:Coordinate training sessions, workshops, and development programs to enhance employees’ skills and performance.
Maintain records of training sessions and track employees' progress in training initiatives.

**Administration**:

- **Office Management**:Oversee day-to-day office operations, including managing office supplies, office space, and ensuring a clean, organized, and safe work environment.
Liaise with vendors and service providers for office equipment, utilities, and other needs.
- **Document Management**:Maintain and organize company files, documents, and records (both physical and digital), ensuring compliance with privacy laws and company policies.
Draft, review, and maintain correspondence, reports, and other administrative documents.
- **Compliance and Policies**:Ensure compliance with company policies, labor laws, and health & safety regulations.
Assist in the development, review, and communication of company policies and procedures.
- **Internal Communication**:Act as a liaison between different departments to ensure effective communication within the organization.
Distribute important internal communications and updates to staff members.

**General Duties**:

- Provide general administrative support to the HR department and other departments as needed.
- Handle inquiries from both internal and external stakeholders in a timely and professional manner.
- Maintain confidentiality of sensitive information and ensure all activities adhere to company policies.

**Qualifications**:

- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Previous experience in HR and administrative roles is preferred.
- Strong knowledge of labor laws, payroll, and HR best practices.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.
- Excellent organizational and multitasking skills.
- Strong communication, problem-solving, and interpersonal skills.

**Skills and Attributes**:

- High attention to detail and ability to handle multiple tasks simultaneously.
- Ability to maintain confidentiality and deal with sensitive information.
- Strong problem-solving and decision-making abilities.
- Positive attitude with the ability to foster a team-oriented environment.
- Ability to adapt to changing priorities and fast-paced environments.

Flexible working hour, 3-5 days per week is acceptable, full time, part time both welcome