Airport Operations Manager
2 weeks ago
Responsible for overall management of ground operations including ticketing, check-in, boarding, deboarding, on-ground aircraft servicing and etc.
- Ensure adherence to operational and safety procedures and standards including corporate and other regulatory requirements
- Deliver consistent and excellent customer service in accordance with company policy
- Communicate effectively to ensure up-to-date guidelines and procedures are adhered to
- Liaise with local airport authorities, government agencies and ground handling companies
- Oversee the performance of team members and provide regular coaching, feedback, and recognition
**Requirements**:
- Bachelor’s degree or equivalent
- At least 10 years of experience in the airline industry with a minimum of 3 years at managerial positions
- Strong interpersonal and communication skills
- Proven leadership and people management skills
- Extensive overall knowledge in all areas of airport/airline operations
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