Field Service Representative
3 days ago
Date: 23 Jan 2025
- Location: Singapore, SG
**About the Role**:
Join a global leader in tactical communication systems and play a pivotal role in supporting our regional operations.
This dynamic position blends technical expertise, customer engagement, and market development to deliver innovative solutions for public safety, security, and military clients.
**Key Responsibilities**:
**Sales Support**:
- Support complex sales opportunities with product demonstrations and technical expertise.
- Deliver professional training sessions and build tailored communication systems for client needs.
**Sales Administration**:
- Coordinate quotations, order processing, and logistics with precision and efficiency.
- Ensure compliance with company policies and statutory regulations for exports and shipments.
**Technical Customer Service**:
- Address customer inquiries, resolve technical issues, and ensure seamless post-sales support.
**Market Development**:
- Identify growth opportunities and build strong relationships in the region.
- Conduct field trials, product demonstrations, and gather market intelligence to guide strategy.
**What You Bring**:
- Diploma or Degree in Electronics/Wireless Communications or equivalent experience.
- Military, Law Enforcement or Public Safety experience in tactical communication systems.
- Hands-on expertise in system integration, technical training, and customer engagement.
- Proficiency in MS Office, report writing, and presenting technical information.
- Fluency in Mandarin/Cantonese is desirable to support regional clients.
**Why Join Us?**
- Work with a respected global leader in tactical communication technology.
- Collaborate with a diverse, innovative, and supportive team.
- Opportunity to shape critical solutions for Asia’s most challenging markets.
**Benefits and Culture**:
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a “can-do” attitude.
Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia.
DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation.
IND2
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