Software and Applications Manager #sgunitedjobs
1 week ago
**AMDOCS SINGAPORE PTE LTD**
**In one sentence**
Responsible for all Testing engagements, leading global teams of Amdocs, Sub-Contractors and customer and growing the testing business with the client.
**What will your job look like?**
- Own the overall testing scope and maintain its continuous alignment with strategic business objectives; set program plan, set priorities, ensure optimization, and resolve conflicts to improve efficiency towards the business result or strategic intent.
- Ensure the testing team remains effective and engaged in a matrix by providing ongoing guidance and mentorship, to ensure complete testing program results.
- Lead all service aspects of the testing P&L based on the account governance guidelines.
- Build partnerships with the Customer Business Executive (CBE) and Service Partner (SP) teams to maintain holistic, end-to-end services to the customers and credibility, value, and relationships while maintaining communication with relevant partners at multiple levels; both internal and external.
- Understand the customers' strategic needs and the business environment, and to partner with the CBE to enable new testing opportunities.
**All you need is...**
- 7-10 years of experience leading large software testing teams in a production oriented environment
- 8 years of experience in delivering testing services or project management execution.
- Experience with customer-facing activities.
- 5 years of experience working in telecommunications industries
- Experience in managing projects in a global setup (multi-countries).
- Experience in operating within a complex, multi-interface environment.
- Proven and consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships).
- Proactive care: you have the experience that only comes with time: the ability to solve potential problems before they become the customer’s problem
- Own the overall testing scope and maintain its continuous alignment with strategic business objectives; set program plan, set priorities, ensure optimization, and resolve conflicts to improve efficiency towards the business result or strategic intent.
- Ensure the testing team remains effective and engaged in a matrix by providing ongoing guidance and mentorship, to ensure complete testing program results.
- Lead all service aspects of the testing P&L based on the account governance guidelines.
- Build partnerships with the Customer Business Executive (CBE) and Service Partner (SP) teams to maintain holistic, end-to-end services to the customers and credibility, value, and relationships while maintaining communication with relevant partners at multiple levels; both internal and external.
- Understand the customers' strategic needs and the business environment, and to partner with the CBE to enable new testing opportunities.
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