Operations Manager

5 days ago


Singapore EMPATHY BROTHERHOOD F&B PTE. LTD. Full time

**JOB RESPONSIBILITIES 工作职责**:

- Overall in charge of the day-to-day operations for 3 food stalls, 1 gallery mini club and 1 restaurant.

全面管理3个大排档,1个画廊迷你俱乐部和1个餐厅的日常运营。
- Establish KPIs, revenue targets, F&B’s procedures and policies for all F&B operations.

为所有餐饮部业务建立KPI (关键绩效指标)、收入目标、流程和政策。
- Monitor all the food hygiene’s and establish policies and procedures.

监督所有的食品卫生并建立政策和程序。
- Carry out effective cost control for all the F&B operations including but not limited to material costs, fix costs, manpower costs etc. and supervise the raw material’s purchase requisition and inventory.

对所有餐饮业务进行有效的成本控制,包括但不限于材料成本、固定成本、人力成本等,并监督原材料的采购申请和库存。
- Responsible to lead the operations staff in providing excellent service to all customers.

负责带领运营人员为所有客户提供优质服务。
- Develop promotion plan, sales expansion plan and increase the sales of food stalls and restaurant.

制定促销计划,扩大销售渠道,提高餐饮销售量。
- Regularly analyze customer opinions and customer satisfaction, propose measures to improve customer opinions and methods to enhance customer satisfaction, politely and efficiently deal with questions, complaints or requirements raised by guests to ensure guest satisfaction.

定期分析顾客意见和顾客满意度,提出改善顾客意见的措施和提高顾客满意度的方法,礼貌、高效地处理客人提出的问题、投诉或要求,确保客人满意。
- Liaises with HR Department regarding manpower requisition, transfers and disciplinary actions.

与人力资源部就人力征用、调动和纪律处分进行沟通。
- Report to General Manager regarding the F&B operations and problems on a regular basis.

定期向总经理汇报餐饮部的运营情况和出现的问题。

**JOB REQUIREMENTS 工作要求**:

- Possesses at least Degree levels or the equivalent in F&B Management;
至少具有餐饮管理学位或同等学历
- Min 8 years of working experience in related field;
8年以上相关工作经验
- Has a passion to work in F&B fields;
对餐饮工作充满热情
- Responsible, obedient to the superior;
有责任心,服从指挥与领导
- Multi-tasker, ability to work in a fast-paced environment;
能同时处理多项任务,能够在快节奏的环境下工作
- A good team player possesses the ability to work with mínimal supervision;
具有良好的团队合作精神,能够在最低限度的监督下工作
- Strong in execution, communication, time management;
较强的执行力,沟通能力,时间管理能力



  • Singapore COACH OPERATIONS SINGAPORE PTE. LTD. Full time

    Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At...

  • General Manager

    2 weeks ago


    Singapore K2 OPERATIONS SINGAPORE PTE. LTD. Full time

    We are looking for an experienced **Operations Manager**to oversee and manage the daily operations of multiple Japanese restaurants in Singapore. - Oversee the daily operations of multiple restaurant outlets, ensuring efficiency and consistency. - Lead and manage outlet managers and staff, providing training, guidance, and performance evaluations. - Plan...


  • Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    The Role We're looking for a hands-on Assistant Manager, People Operations (Regional) to lead People Operations and Payroll across multiple ASEAN countries. You'll ensure smooth HR operations, accurate and compliant payroll, and an exceptional employee experience across the entire lifecycle. This is a high-impact, cross-country role that partners closely...


  • Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full time

    This job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...

  • Production Manager

    5 days ago


    Singapore Manufacturing & Operations Full time

    Job Description The Production Manager is responsible for managing all aspects of production operations, ensuring that production processes are compliant with company policies, safety requirements, quality requirements, and regulatory requirements. This role involves leading production teams, managing production plans, and promoting production efficiency and...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPE Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the Restaurant Manager, the Assistant Restaurant Manager is reponsible to produce an outstanding guest experience within the outlet concept by assisting in managing a service team in cooperation with the culinary team. He/She provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski...


  • Singapore Thrive Operations Full time

    **About the role - Client Relationship Manager - Job Description**: The Client Relationship Manager is responsible for managing multiple ongoing and new client relationships ensuring maximum levels of satisfaction, retention and growth. The Client Relationship Manager acts as a virtual CTO for our clients, ensuring optimal service delivery of IT...

  • Finance Manager

    1 week ago


    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Finance Manager to join our pre-opening team. **Job Purpose** The Finance Manager is responsible for all activities related to budgeting, forecasting, profit and loss reporting, and account reconciliation for...