Patient Care Administrator

3 days ago

Novena, Singapore HCA Hospice Care Full time

**What You Will Do**:
You are responsible for providing support to the multidisciplinary clinical team in the administration of patient records and registration of caregiver training programme as part of HCA’s palliative care support programme. You will make home visits to obtain personal documents of caregivers, follow the guidelines on administering means testing for patients and submit the results of means testing to MOH. You will also assist in conducting patient feedback surveys and collating caregivers’ feedback in the patient care system.

The scope of work will generally encompass the following duties:

- Perform all administrative duties for home hospice patient records, including setting up of new files and closing of files
- Lend a listening ear to patients and their family members, and alert the clinical team when patients or their family members have any social problems or needs e.g. bereavement and grief counselling
- Conduct means testing interviews with patients’ family members, including assessment of household income, computation of MOH subsidies and obtaining necessary documentation from them
- Administer any subsidies given to patients e.g. MOH, NCSS, NTUC Income, DPS, IDAPE
- Open a new case file for every registered patient and make the first phone call to introduce HCA services
- Check to ensure accuracy and confirm the home visit records provided by the doctor, nurses and the psychosocial services team
- Conduct the customer satisfaction survey with patients and collate their feedback
- Perform audit checks of all closed files to ensure that all visits are recorded, forms are correctly filled in by the clinical team and signed
- Provide regular weekly/ monthly reports
- Support the coordination and preparation of the Caregiver Training Programme at the Satellite Centres
- Support the Sunflower Remembrance events and other bereavement programmes
- Any other duties as assigned

**Who You Are**:

- Minimum GCE “O” levels
- Minimum 5 years of relevant experience
- Good communication and interpersonal skills
- Good multi-tasking and time management skills
- Meticulous and systematic
- Able to work independently and in a team
- Able to work efficiently in MS Excel, Word and PowerPoint
- Previous experience in an administrative role and familiarity with the healthcare environment will be an advantage
- Detailed resume with a recent passport-size photograph
- Current and expected salary
- Two references whom are your ex-supervisors who can comment on your suitability for the position

  • Patient Care Coordinator

    3 days ago

    Novena, Singapore Anchor Search Group Pte Ltd Full time

    We are representing a private medical service company that advocates healthcare from diagnosis, treatment and maintenance of good health through a holistic and personalised approach. As the Patient Concierge, you will be the primary point of contact for international patients, their families and caregivers to provide a seamless and high level of service to...

  • Palliative Care Nurse

    3 days ago

    Novena, Singapore HCA Hospice Care Full time

    **What You Will Do**: You will be the key person who will make the most difference as you make home visits to provide palliative care and recommend psycho-social support to our terminally ill patients and their families. You will be part of the most dedicated, compassionate and caring teams comprising doctors, nurses and medical social workers providing an...

  • Nursing Aide

    3 days ago

    Novena, Singapore HCA Hospice Care Full time

    **What You Will Do**: You are responsible for caring for patients with stable end-of-life condition in the Day Hospice Centre. You will perform direct care duties including basic nursing care, attend to patients’ hygiene & grooming, monitor vital signs and patients’ safety, perform simple wound dressing under supervision, assist with feeding, participate...

  • Ssn / Anc / no (Palliative Care)

    3 days ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) SSN / ANC / NO (Palliative Care) Nurse Specialty **Job Description**: We are looking for a dynamic & resourceful nurse who is able to work independently and as part of a team. This is an opportunity to develop your career as an Independent, team-based Nurse. Your work will include the daily clinical work, crafting of care...

  • Executive, Patient Service Associate

    1 day ago

    Novena, Singapore Dover Park Hospice Full time

    Dover Park Hospice (DPH) is on an inspiring journey of growth and transformation. As we adopt new systems, enhance our processes, and discover more effective ways of working together, we are committed to creating an even more compassionate and supportive space for our patients and their loved ones. If you’re someone with a heart for care and a desire to...

  • Day Hospice Attendant/ Assistant

    3 days ago

    Novena, Singapore HCA Hospice Care Full time

    **What You Will Do**: The incumbent is responsible for the smooth clinical and administrative operations at Day Hospice Centre. He or She assists the Day Hospice Supervisor to look after the patients with life limiting illnesses referred to the Day Hospice. He or She must demonstrate the ability to care, to communicate effectively with the patients and/or...

  • Administrative Assistant

    1 day ago

    Novena, Singapore Ren Ci Hospital Full time

    Location: Novena - Job Category: Ancillary Support - Posting Date: 26 Sept 2025 **Responsibilities**: You will provide administrative support for the operation of Ren Ci Integrated Home and Day Care (IHDC) and Senior Care Centre (SCC). You will have to liaise with clients and clients’ next of kin on matters pertaining to Ren Ci IHDC and SCC.- To receive...

  • Patient Services Associate

    1 week ago

    Novena, Singapore On Point Physiotherapy Pte. Ltd. Full time

    **Your Role** We are looking for someone who can: - Perform front desks duties which will include but may not be limited to the following: - Customer service including welcoming patients & attending to patients’ registration - Professionally assist staff, visitors, and patients’ needs - Scheduling appointments between Physiotherapists and...

  • Doctor

    3 days ago

    Novena, Singapore HCA Hospice Care Full time

    **What You Will Do**: - You will be responsible for providing palliative care to patients assigned to you. Such care includes patient assessment, patient care planning, implementing and monitoring of symptom management. - You will be involved in training and orientation for other medical professionals who may be attached to HCA from time to time. - You will...

  • Home Care Executive

    4 days ago

    Novena, Singapore Active Global Respite Care Pte Ltd Full time $60,000 - $120,000 per year

    Description:Report directly to the Home Care Team Lead.Answer client inquiries on all Home Care services provided by the organization.Provide accurate information to clients on policies, procedures and service.Following up promptly and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.Schedule staff and clients for...