IT Business Analyst

3 days ago

Geylang, Singapore USEA PTE LTD Full time

IT Business Analyst

**Location**:Singaporeans / PRs only (Onsite / Remote with onsite availability)

**Company Description**:
USEA Global specializes in providing background music, scent fragrance, in-store radio advertising, smart digital signage, HR solutions, and on-site installation of sound speakers and cabling services. With expertise in Asian consumer psychology and in-store operations dynamics, USEA Global serves more than 750,000 outlets across the Retail, F&B, and Hospitality sectors. As a psych-tech company, USEA Global leverages data analysis to optimize buying probabilities for clients and maximize profitability across services offered.

**Key Responsibilities**:

- **Coordinate between product owners and development teams** to ensure alignment on requirements, priorities, and deliverables.
- **Plan and manage critical paths** for project timelines, identifying dependencies and mitigating risks to meet deadlines.
- Gather and analyze business requirements from stakeholders.
- Document workflows, processes, and system specifications.
- Collaborate with developers to design and implement solutions.
- Conduct user acceptance testing (UAT) and support system rollout.
- Provide training and user support post-implementation.

**Key Requirements**:

- Bachelor’s degree in IT, Business Information Systems, or a related field.
- Minimum 3-5 years of experience as a Business Analyst in IT Development projects.
- Excellent verbal and written communication skills in **English**.
- Strong analytical and problem-solving skills.
- Proficient in creating documentation, process diagrams, and workflows.
- Experience with **Agile/SCRUM methodologies** is a plus.
- Demonstrated ability to manage timelines, dependencies, and critical paths effectively.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Willingness to travel to Singapore/Malaysia for onsite support when required.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: $3,000.00 - $4,000.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- IT Business Analyst: 3 years (preferred)

License/Certification:

- CBAP - IIBA (International Institute of Business Analysis) (preferred)

**Location**:

- Singapore 388410 (preferred)

Work Location: Hybrid remote in Singapore 388410

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