Intern, Guest Services

2 weeks ago

Tiong Bahru, Singapore Kuok (Singapore) Limited Full time

**This position is for Great World Serviced Apartments, a company under Allgreen Properties Ltd.**

Reporting to the Duty Manager, you will support in the daily Guest Services operations in our Serviced Apartment. You will create a pleasant and memorable environment for the residents, increasing residents' satisfaction and provide a sense of home away from home.
- Provide a smooth and timely check in / out for all residents.
- Ensure accuracy and collection of outstanding bills from all residents.
- Ensure that residents' request/s are being followed up promptly and efficiently throughout their stay.
- Provide all residents with accurate and in-depth information upon their request; good knowledge of products, services, pricing and special events.
- Maintain strict security procedures when issuing of room keys and resident confidentiality.
- Maintain good communication between residents and all departments both verbally and in writing as required. Complete any other duties assigned by the Duty Manager / Guest Services Manager.
- Excellent interpersonal and communication skills
- High motivation and readiness to take on new challenges with entrepreneurial spirit
- Preferred availability of at least 6 months

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