Customer Relations Manager
1 week ago
Job Description & Requirements
Building and maintaining profitable **relationships **with key **customers **. Overseeing the **relationship **with **customers **handled by your team. Resolving **customer **complaints quickly and efficiently. Keeping **customers **updated on the latest products in order to increase sales.
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company's website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers' personal information, purchase history, buying preferences and concerns.
A good loyalty program is designed to nurture and manage effective interactions with your customers where you can attain greater value for your business and brand value through:CRM focused profiling of your customers
Identifying your Most Valuable Customers and their true value to your business
Sustaining Customer retention and ongoing brand loyalty
Strategic marketing programs
Identify business opportunities
-
Sr NPI Program Manager
7 days ago
Singapore Investor Relations Full time $80,000 - $120,000 per yearJoin UCT and be part of the fastest-growing sector in the world We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented...
-
Customer Relations Manager
2 weeks ago
Singapore FUSION MAX'S PTE. LTD. Full time**Job Description **Responsibilities**: - Establish and develop relations with outlet customers and provide personalized services. - Responsible to take reservations, answering the phone, responding to any customer requests. - Greet each customer warmly. Be helpful, welcoming and pleasant towards each customer - Maintain customers’ profile and history, to...
-
Customer Relations Manager
2 days ago
Singapore EVENTASTY DINING2 PTE. LTD. Full time1. Greet passersby in a warm and friendly manner and welcome them into the establishment appropriately - Usher guests to their tables and provide them with menus - Manage and update table occupancy in our table chart - Monitors restaurant activity to determine seating and dining flow - Receive and confirm walk-in and online/phone reservations - Responds to...
-
Account Executive
2 days ago
Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full timeOmnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...
-
Customer Relations Manager
3 days ago
Singapore Bernhard Schulte Shipmanagement Full timeJoin to apply for the Customer Relations Manager role at Bernhard Schulte Shipmanagement About Us Working with Bernhard Schulte Shipmanagement means partnering with one of the world's leading third‐party ship managers. As a multinational, family‐owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base...
-
Customer Relations Manager
7 days ago
Singapore BERNHARD SCHULTE SHIPMANAGEMENT (SINGAPORE) PTE. LTD. Full timeWorking with Bernhard Schulte Shipmanagement means partnering with one of the world's leading third party ship managers. As a multinational, family- owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and...
-
Singapore SIMPLYGO PTE. LTD. Full time**About the role** **What you'll be doing** - Understand and assess customer needs to provide accurate, timely, and satisfactory responses. - Handle a wide range of call types, including: Claims filing (e.g. over-deductions, failure to exit, duplicate charges) Point-to-point travel enquiries SimplyGo system issues (e.g. fare mismatches, technical...
-
Customer Relation Management Manager
11 hours ago
Singapore TOP BRIDAL PTE. LTD. Full timeAs a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...
-
Customer Relations Manager
2 weeks ago
Singapore DYNASTY CLASSIC KTV PTE. LTD. Full timebuilding and maintaining profitable relationships with customers. overseeing the relationship with customers handled by your team. resloving customers complaints quickly and effciently. keeping customers updated on the latest products in order to increase sales A good loyalty program is designed to nurture ans manage effective interactions with your...
-
Sales and customer relations manager
3 days ago
Singapore Neucor Holdings Pte Ltd Full time $80,000 - $120,000 per yearPosition OverviewWe are seeking a dynamic and results-driven Sales & Customer Relations Manager to lead our sales initiatives and nurture long-term relationships with our customers. This role combines strategic business development with hands-on customer engagement, ensuring growth in sales revenue while delivering exceptional customer experiences.Key...