Av Lead Technician, Chi Mice

2 days ago

Singapore Tan Tock Seng Hospital Full time

-Family Group: Ancillary

You are required to lead and work as a team for setup and oversee event-based audio visual & lighting requirements, to ensure a high level of quality and consistency in service delivery. You are also required to lead the AV team to support all sound and video operations in Tan Tock Seng Hospital, Integrated Care Hub and Centre for Healthcare Innovation.

**Key Responsibilities and Duties**:
**AV & Event Operations**
- Lead the AV team to provide AV & Lighting support and assistance for meetings and events. (Physical & Virtual)
- Able to identify and resolve equipment malfunctions and setup and operate audio visual equipment for training, meetings, conferences and exhibitions.
- Onsite troubleshooting including the provision of logistic support to ensure smooth execution of events and meetings.
- Flexible in responding quickly to changing user requirements.
- Act as liaison with users and incoming production teams
- Provide assistance for room bookings.
- Plan, budget and execute maintenance and improvement works.
- Report maintenance requests to relevant departments and to follow up to completion.
- Manage and monitor building digital signages and update event posters / videos.
- AV equipment vendor management.

**Administrative & Other Duties**
- Work closely with the facilities manager on manpower planning, maintenance of AV equipment and tasks related to the various facilities.
- Promote and drive the professional development of the AV team.
- Responsible for maintenance and upkeeping of the audio systems, infrastructure, inventory, and related stores in the venues.
- Maintain a safe working environment at all times by conforming to all established safety policies and procedures.
- Creating maintenance and troubleshooting guides and schedules for AV equipment and to coordinate with vendors for maintenance or ad-hoc projects.
- Billing matters upon completion of events and meetings.
- To be aware of competitors in the market and prepare technical findings and reports for management review.
- To carry out any other duties as assigned.

**Requirements**:

- Preferably Professional Certificate/NITEC holder with at least two (2) years of professional experience in managing a team and working in a fast-paced technology environment and technical support for audio in auditoriums and multi-purpose audio-visual facilities
- A Self-motivated, driven, analytical, assertive good team player and leader
- Good knowledge of sound, video and communication equipment in order to facilitate effective, efficient and economic use at all times.
- Basic Computer Skills (Microsoft Office) with Know-how in PC/ Server troubleshooting, networking and some knowledge in Creston would be an advantage.
- To perform rostered work including weekends and public holidays

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