Operation Manager
2 weeks ago
Operations Manager in a maid agency
**oversees daily agency operations, including staff management, client services, and compliance with Ministry of Manpower (MOM) regulations**.
Key responsibilities involve managing the recruitment and placement of domestic helpers, ensuring smooth client onboarding, maintaining strong relationships with overseas partners, and resolving placement issues while optimizing efficiency and profitability.
**Job Scope**
- Source domestic helpers from approved overseas recruitment partners.
- Conduct interviews (in person, online, or via video call).
- Verify helpers’ background, skills, and experience.
- Offer post-placement support and counseling for both employer and helper.
- Mediate in cases of disputes or misunderstandings.
- Provide replacement services if the initial placement does not work out.
- Assist in transfer of helpers between employers when necessary.
- Staff Supervision & Training
- Manage urgent cases (e.g., helper absconding, employer disputes, medical emergencies).
- Provide solutions quickly to minimize business disruption.Ensure smooth replacement or transfer processes where needed.
Benefit and Why Join Us
- 5 Working Days Or 4 working Day + 1 Days WFH
- 14 Days Annual Leave
- Commision + Incentive
23C1746
Whatsapp 96805892
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