Duty Engineer
2 days ago
**Responsibilities**:
- Monitor systems performance and usage, including response times
- Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
- Determine the systems’ short
- and long-term requirements
- Manage systems report production
- Interpret internal or external business issues and recommends solutions/best practices
- Implement plans to make systems available to users in a shared, secure and controlled manner
- Define the system maintenance procedures
- Analyse the use of new systems to identify enhancement needs
- Lead research initiatives for the development of advanced and automated approaches for system administration
- Conduct regular system audits and upgrades
- Develop automated processes to define, measure, and report on service quality, stability and capacity
- Resolve issues
**Requirements**:
- Degree / Diploma in Computer Science, Engineering or equivalent.
- Experience in data centre operations supporting Wintel system and network technology. Solid experience in server virtualization technology like VMWare and familiar Cisco technology is added advantage.
- Strong communications skills with stakeholders at all levels.
- Certification in MCSE preferred. Possession of ITSM knowledge will be added advantage.
- This position will be required to work in 24x7 shift or any other working hour deem fit by the team management.
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