Assistant Manager, Recruitment Operation
3 days ago
The Assistant Manager will work collaboratively to supervise and guide a team of Senior/Executives to support the HR operations relating to recruitment of corporate staff, data management and confirmation of appointments. The individual is expected to ensure the delivery of Service Level Agreement (SLA) and be involved in process improvement projects.
**Service Delivery**
Recruitment of Corporate Staff
- Supervise the daily recruitment operation for hiring of corporate staff
- Manage recruitment process for assigned Colleges/Schools/Department/ Research Institute/ Department
- Ensure smooth process on contract management
- Identify areas for improvements for recruitment process efficiency
- Responsible for data accuracy by team members, which includes new hire entries, one-time payment, assigning costing allocations etc.
- Oversee the processing of confirmation or extension of probation for corporate staff within the University
**Operational Excellence**
- Strive to meet SLA established for the team, ensuring that customer needs and expectations are met (within resource constraints)
- Work with HR Lead (Research and Management & Support) to contribute ideas and feedback in streamlining HR processes on areas of process improvements and standardisation
**Requirements**:
- Bachelor Degree in Business Administration, or a related discipline ie. Human Resources
- Preferably minimum 4 years of relevant experience in an HR environment with supervisory skills
- Good knowledge of the Employment Act and Labour laws of Singapore
- Comfortable to handle/review high volume of transactions
- Strong interpersonal and communication skills
- Strong organizational, time management skills
- Working knowledge with Workday is advantageous
Hiring Institution: NTU
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