Below The Wing

**Reports To**:
Executive, Station Operations

**Role Purpose**:
To meet on arrival of the aircraft, to do load/unload as per requirement. Instruction and cargo acceptance/clearance

**Key Accountability**:

- Sort baggage at the sorting area. Offload and load baggage, cargo and mail at the aircraft. To make sure baggage, cargo and mail are protected from the rain during inclined weather condition. To ensure that all plastic sheets are properly kept and not left lying around at the apron area. To report to officer of any hazard, incident or accident occurring during ramp activities. To ensure the standard set on handling of passenger baggage, safety and security of customer airlines operation is maintain. To clear FOD at ramp before arrival/departure of aircraft
- To ensure that all joining cargo/mails are scanned by Aviation Security or manually check by acceptance staff. To ensure that all cargo/mails are properly packed. To issue Airway bill (AWB) for cargo acceptance. To ensure offload cargo/mails to be return to shipper/s immediately. To ensure cargo and mail are as per incoming cargo manifest. To ensure release of cargo are acknowledge receipt by consignee
- To compile weight and balance document for aircraft and ensuring that the Safety of the aircraft is always within the allowed weight and trim. To calculate zero fuel weight (ZFW) for respective flight. To plan loading instruction and ensuring that aircraft trim is within the allowed limit as per weight and balance manual. To compile flight documents consisting of load sheet, loading plan, fuel chit, NOTOC, cargo and passenger manifest where applicable and filed in respective file. To advise on offloading of deadload in the event that the aircraft is overweight/space constraint
- Chocking and removal of chocks of Aircraft wheel. Position and remove safety cones in hazard areas, forward of propellers. Marshalling of aircraft. Manual operation of an electrically or hydraulically operated cargo door. Install and remove Tail Prop. Identify and report external damage
- Multitasking is required, staffs will handle both Above the Wing role and responsibilities

**Qualification & Experience**:
SPM with 1 year working experience in all aspect of Airport Operations (Ground Operations)

**Skills & Knowledge**:

- Pleasant with good interpersonal and communications skill
- Ability to communicate with all level of people
- Able to work independently and under pressure

**Key Challenges**:
Maintain OTP throughout during loading/unloading and to ensure standard of customer service delivery by station comply with standards set by MASwings