Part-time Client Management
1 day ago
**About the Role**:
We are seeking a proactive and detail-oriented individual to join our team as a **Part-Time Client Management & Admin Executive**. This hybrid role combines client relationship management with administrative support. Ideal for someone who thrives in a fast-paced, service-oriented environment, you’ll play a key part in supporting our clients and internal operations.
**Key Responsibilities**:
**1. Administrative Support**
- Organise and maintain accurate documentation and records
- Send relevant documentation and communication to clients
- Update internal memos, SOPs, and workflows as required
- Support resume screening for recruitment as needed
**2. Client Management**
- Act as the point of contact for existing clients, ensuring high-quality service and support
- Assist clients who are using our Cocoon wellness systems, ensuring their experience is smooth and well-managed
- Manage client accounts post-onboarding and build strong, ongoing relationships
- Proactively reach out to potential leads and support client acquisition initiatives
**3. Ad-hoc Duties**
- Provide general support to the team where required, including event prep, coordination, or logistics
- Assist with miscellaneous administrative or client-related tasks when assigned
**Requirements**:
- Excellent verbal and written communication skills
- Strong attention to detail and organisational skills
- Friendly, professional, and client-focused attitude
- Ability to work independently with mínimal supervision
- Proficient in Microsoft Office / Google Workspace
- Prior experience in admin or client service roles preferred
**Work Arrangement**:
- Flexible working hours, work from home
- Required to work onsite up to 3 times a week at our Ubi Techpark office
**Job Types**: Permanent, Contract
Contract length: 12 months
Pay: $1,800.00 per month
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Education**:
- GCE 'A' Level or equivalent (preferred)
Work Location: In person
Expected Start Date: 01/09/2025
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