Infrastructure Engineer

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)

**A brief summary of your job responsibility**:

- Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:

- Cisco/Aruba networking solution;
- Network Access Control;
- F5 LoadBalancer;
- Wireless Network; and
- Firewall and routers.
- Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
- Translate the technical solution/design into technical specifications and functional requirements.
- Ensure the operations process and controls are clearly documented and operationalized
- Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
- Plan, design and support Technology Refresh and migration activities for the infrastructure services.
- Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
- Provide operation support for the secure infrastructure.
- Ensure smooth service delivery and implementation within the business context.

**Requirements**:
**To succeed in this role, you will ideally have**:

- At least 3 years of experience in the above domain areas.
- Proven planning, implementation and migration experience of network related services.
- Team player with strong analytical thinking and problem-solving skills.
- Knowledge of ITIL processes and procedures.
- Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
- Conceptualise the concept of operation for the new initiatives.
- Familiar with tendering process, defining requirements in tender specification.
- Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
- Requires mínimal supervision from supervisor.
- Always keeping up to date of the latest product roadmap and best practices.
- Define policies and procedures related to Endpoint Management.
- Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
- Provide inputs to optimise and automate workflows and processes.
- Able to work independently and as a good team player with analytical, management and planning skills.
- Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions

**Benefits**
- A wholly-owned subsidiary of GovTech.
- We promote a learning culture and encourage you to grow and learn.
- A competency framework is in place to help you grow your career with us.
- Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.