IT Support Engineer
2 weeks ago
On-Site Support and Troubleshooting for hardware issue and identify root cause for Desktop (Windows, Mac OS ), Notebook (Windows, Mac OS ), Tablet, Printer.
- On-Site Support and Troubleshooting for IT network product issue and identify root cause for Router, Switch, Firewall.
- Providing new computer and network installation and configuration service in customer’s office.
- Knowledge in windows server Active Directory knowledge of Cisco IOS and Cisco hardware (Router, Switch).
- Escalate with our supervisor if the issue is unable to be resolved at customer place.
- Coordinate with vendor on the repair / Maintenance of computer equipment
- Managing IT project, coordinate with vendor for schedule and implementation
**JOB REQUIREMENT**
- At least 2 Year(s) of working experience in the related field is required for this position.
- Possess a pro-active attitude towards customers and good working attitude
- Need to travel on-site customer place
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IT Support Engineer
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