Customer Relations Consultant
2 weeks ago
**Office hours, Monday - Friday 9am - 6pm**
**Location: North**
**At least 1 year working experience in customer service / telemarketing**
**Training is provided**
**Permanent role**
**Our client is a Multi-Product healthcare company in APAC Region**
**Responsibilities**:
- Assist Line Manager in maintaining and delivering exceptionally high standard of customer service to prospects and existing clients.
- Actively encourage conversion and upgrading of existing clients from annual storage payment plans to our prepayment plans (Preferential Plan - P21), increasing company’s cashflow and retention of clients.
- Provide ad-hoc support and assistance to trouble-shoot systems and data correction related matters by performing in-house verifications/checks and contacting clients to verify (if required).
- Participate in company and department’s projects assigned by Line Manager. Depending on the types of projects, support might include but not limited to calling out to prospects/clients or to assist in user acceptance tests.
**Requirements**:
- Diploma with minimum 1year Customer Service / Telemarketing experience
- Passion for service and possess excellent communication skills and telephone etiquette
- Able to work independently under mínimal supervision, meticulous and organized
- Proficient in computer skills; Microsoft Office
HOW TO APPLY:
Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Bong Wee Kiat (Jason)
EA Personnel Reg. No.: R1986867
**Job Types**: Full-time, Permanent
**Salary**: $2,500.00 - $3,500.00 per month
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
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