Client Relations Assistant
5 days ago
We are looking for a Client Relations Assistant (CRA) to provide high-quality service to our clients.
In this role, you should be an excellent communicator who can stay positive when facing difficult situations.
You should also be reliable and customer-oriented, as you’ll serve as our client's primary point of contact.
Our Core Values reflect the behaviors that shape how we work with each other, our clients, and our business.
1-year contract basis with the potential to convert to a full-time position
- Monday to Friday, 9 am to 5 pm
- Basic Salary + Performance Incentives (Monthly)
- Create a positive customer experience environment
- Manage all communications and provide excellent support to clients
- Work closely with Debt Restructuring Associate (DRA) in managing client’s cases
- Assist clients with their declarations at Supreme Court
- Ensure document submissions are in accordance and compliant
- Maintain confidentiality around sensitive documentation
- Update and maintain the Master Client Register
- Performs administrative and office support duties
- Assist with any other duties as assigned
- Birthday leave, Eldercare leave
- Flexible working arrangements
- Growth opportunities
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