Systems Engineer

1 week ago


Bedok, Singapore Innocom Technologies Pte Ltd Full time

**Responsibilities**:

- Troubleshoot Hardware and Network Issues
- Manage IT Inventory for Hardware and Software Assets
- Maintain documentation for all technical support incidents
- Handle daily technical support activities on desktop support
- Receive first level calls from customers, enter problem into ticket management system, track and escalate problems as necessary and assign appropriate support staff to solve problem in timely manner
- Involve in the Customer new system implementations maintenance
- Ensure compliance of the IT systems with corporate policy / guideline
- Participate in other activities to improve the service of the product and other process alignment
- Provide technical support

Requirement
- Minimum 1 years of related work experience
- Technical knowledge of Windows 10 & 11, Microsoft 365
- Strong End User support skill
- Preferably with Driving License, and able to drive company vehicle

**Salary**: $2,000.00 - $2,500.00 per month

Schedule:

- Monday to Friday


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