Manager, Group Data Monetisation

FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Malaysia, Vietnam, and Japan, offering life and medical insurance, general insurance and employee benefits across a number of its markets.

FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group. For more information please visit WWW.FWD.COM

PURPOSE
- To support “Smart Insurance” strategy, responsible for setting enterprise-wide Data Partnership and Monetization strategy, solution and roadmap
- Develop and drive key data partnerships across different countries to enrich customer understanding, improve AI model accuracy and identify new growth opportunities
- Commercialize external data insights into data-driven customer campaign strategies to deliver incremental APE

KEY ACCOUNTABILITIES
- Accountable GO data partnership monetization to achieve significant incremental APE
- Design GO data partnership and monetization strategy, solution and roadmap
- Partner with local BUs in identifying key data partnership opportunities across the markets and be a key ambassador for new external opportunities.
- Drive local BUs by showcasing the power of data and AI to prospective and existing partners by driving more use cases.
- Play a pivotal role in driving data partnerships as one of the critical deliverables of FWD’s data strategy
- Testing proof of concept and scaling to a sustainable business solution
- Work closely with other members of the Data teams to help manage demand and delivery of turnkey analytics projects
- Assure compliance with regulatory and contractual obligations
- Manage partnership deliverables including regular reports and ad hoc needs

KNOWLEDGE & TECHNICAL SKILLS
- Experience crafting and building differentiated relationships with strategic partners
- Self-motivated problem-solver comfortable wearing multiple and diverse hats
- Success experience on using data and analytics to drive incremental business revenue
- Experience in data (within the insurtec world is a plus) with consultative client experiences
- Proven communication, questioning and listening skills in formal and informal settings. Consistent ability to communicate complex ideas and concepts in a simple, straightforward manner.
- Must be comfortable with complexity and thinking on multiple levels of abstraction; demonstrated use of critical thinking skills
- Comfort with fast-paced, dynamic working environment with shifting priorities
- Ability to build excellent rapport with internal (Legal, Finance, Product, etc.) and external partners
- Desire to make a cultural impact and be an internal leader in a small hypergrowth team
- Comfort and experience with Excel and PowerPoints as analysis and presentation tools

QUALIFICATIONS / EXPERIENCE
- 10+ years of experience in data & analytics, partnership & business development areas having managed projects/KPIs that have had clear business outcomes
- Experience in working with both business & data teams
- Master/ Degree in Marketing, Analytics, Economics, Statistics, Business, Computer Science or equivalent fields
- Strong understanding of the role of data & analytics in empowering business
- Successful delivery of partnerships that have created tangible impact on the business.
- Conversant with BI & analytics tools
- Proficient in spreadsheets (Excel), Microsoft tools.
- Understanding of key digital media & data metrics
- Knowledge of both potential of data as an enabler and possibilities of data partnerships.
- Experience & understanding of driving partnership discussions to fruition
- Pro-active, resourceful and able to manage a team and senior stakeholders
- Aptitude to learn, think creativity to solve real world business problems, and work in a collaborative team environment
- Proficient verbal and written communication skills in English