Apac Escalations and Compliance Manager

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

**Job Description** What’s it all about?**

The Escalations and Compliance Manager is a key part of Currencycloud's second line compliance function, reporting directly into the Head of Compliance APAC. The Escalations and Compliance Manager will be the primary escalation point for high-risk clients and transactions, as well as making risk appetite decisions impacting Currencycloud in the APAC region. They will work closely with colleagues in the first line of defence to provide coaching and guidance to junior team members, as well as supporting projects that enhance Currencycloud’s financial crime control framework.

**What we expect of you, day to day**:

- Where necessary, schedule sessions to present specific cases to senior stakeholders such as the Head of Compliance APAC.
- Deliver formal and informal training on corner cases, changes in risk appetite, and new policies/procedures to the compliance operations team.
- Provide regular coaching and guidance to junior team members on specific cases that have been escalated.
- Build and maintain relationships with the go to market organisation to understand emerging opportunities and market developments that may requires changes to Currencycloud’s financial crime control framework.
- Contribute to the ongoing enhancement of the overall financial crime framework by identifying new typologies and potential gaps in existing policies and procedures.
- Support the Head of Compliance APAC in updating existing policy documents completing the annual risk assessment.
- Support the Head of Compliance APAC on projects to enhance Currencycloud’s financial crime framework, including new processes and system implementation.
- Maintain an excellent technical knowledge of financial crime regulations, keeping up to speed with new developments and the latest regulatory positions of key markets that Currencycloud operates in.
- Be aware of changes in the wider business (products, jurisdictions etc.) and how these may impact the compliance operations team.

**Qualifications**
What we’re after
- Minimum 5 years of relevant compliance experience within the financial services industry
- Knowledge of Singapore financial crime regulations (or global equivalent)
- Experience of implementing policies and procedures covering multiple jurisdictions
- Experience of conducting business-wide financial crime risk assessments
- Ability to provide training on problematical AML/CTF and Sanctions topics
- Comfortable working with data
- Excellent written and verbal English communication skills

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.