Senior Network Engineer

3 days ago

Singapore EVANTAGE TECHNOLOGY PTE. LTD. Full time

As a Senior Network Engineer, you will be responsible for managing and mentoring junior network and system engineering staffs and handling advanced network support issues. To be excel in this role, you must have advanced knowledge of network operating system, strong leadership, mentoring skill and communication skill.

**_Day-to-Day Activities: _**
- Point of escalation for complex and advanced technical issues - remotely or onsite at the clients’ premise; and demonstrate ownership through resolution
- Provide Level 2 & Level 3 support for the Firewalls, routers, servers, end user machines that is not solved by the junior engineers
- Own the relationship with some of our larger clients and VIPs - be their primary point of contact for technical issues
- Participate in the planning and the implementation of IT solutions for our clients - ranging from cloud deployments, new servers to deploying network infrastructure
- Work with engineering team and lead in the planning and implementation of IT systems and infrastructure projects and ensuring quality of work
- Design and deploy functional networks (LAN, WLAN, WAN)
- Configure and install software, servers, routers and other network devices
- Monitor network performance and integrity
- Automate tasks and monitor their effectiveness
- Mentor team members on technical issues and help them in providing the solutions
- Contribute in pre-sales activities that will require technical input and assessment
- Ensure proper and timely documentation of tasks carried out and update of our internal knowledge base

**_Abilities: _**
- Exceptional problem solving ability
- Outstanding customer service and stakeholder management skills
- Good command of English
- Possess strong leading and/or mentoring skills

**_Skills: _**
- Strong technical hands-on skills
- Strong networking configuration and troubleshooting experience (switches, routers, firewalls, wireless set up and VPN)
- Excellent troubleshooting skills of end user equipment (e.g. Windows and Mac systems)

**_Knowledge: _**
- Good knowledge in SCCM, Linux, AWS and Azure

**_Required Experience: _**
- Min. 5 years of relevant working experience
- Willing to work after office hours if required
- Prior experience of leading and/or mentoring a team of engineers is highly desirable
- Possession of Microsoft MCSA, MCSE (Messaging) and CCNA certification is an advantage

**Job Types**: Full-time, Permanent

**Salary**: $4,500.00 - $7,000.00 per month

**Experience**:

- Network engineering: 5 years (preferred)
- Systems engineering: 5 years (preferred)
- IT: 5 years (preferred)

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