Programme Manager, Financial Crime Transformation

Job ID: 32650

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 25 Jun 2025

**RESPONSIBILITIES**

**Overall**:

- The FC end to end Programme brings together Financial Crime (FC) Transformation across WRB, CIB, FCSO and FCC and complements them with transversal components to build a coherent bank wide, end-to-end (E2E) transformation. It pivots the Bank from post event detection controls and investigation to prediction and prevention, more rapid detection, and proactive response to the FC risks of the future. The role of the PM is to lead the successful delivery of core projects under the FCE2E Programme and support the Programme Director and the Accountable Executives in the following:
- Deliver the FCE2E Transformation Roadmap, FCE2E Process & Organisation Transformation, and FCE2E Strategy & Analytics frameworks.
- Develop the FC metrics and manage delivery of agreed targets across FC costs, enhanced client experience, preventing FC and improving FC effectiveness, and achieving FC risk buydown.
- Articulates and delivers the target state for the Bank’s FC risk management framework.
- End to end delivery of the Programme including milestones, costs, benefits outlined in the SIRF Investment Proposal.
- Establishing and chairing a diligent and effective PgSC with appropriate membership if required
- Ensure that the Design Authority maintains the FCE2E roadmap incorporating new investments and progress on existing investments across all functions.
- Ensuring programme risks are appropriately managed, overseeing mitigation and resolution of risks and issues which may impair delivery, escalating unresolved risks/issues
- Seeking to maximise benefits and identifying new unforeseen benefits within Programme
- Ensure business case submission to GTOC and FFG as required to secure funding for delivery of the FCE2E roadmap.
- Transitioning and handing over to BAU, securing their sign off before Programme closure.
- Owning the review of Benefits over the lifecycle
- Appointing and engaging with consultants as required and other global resources
- When requested, presenting the Programme Closure report to the RF before the Programme is closed
- Ensuring the Programme complies with the T&O Change Governance Policy
- Ensuring that PIRs are completed adequately.

**Strategy**
- Supports the PD in driving the strategy and vision for the Programme.
- Articulates and delivers the target state for the Bank’s FC risk management.
- Providing a strategic view of the product(s), customers and business associated within and associated with the Programme
- Bring together the existing transformation in WRB, CIB, FCSO and FCC (Verticals) and to complement and unite them with foundational (Transversal) components to build a coherent End-to-End bank wide transformation.
- Deliver key strategic updates to the projects as well as updates that impact the Group FC transformation.
- Anticipate, provide and deliver solutions to complex strategic questions, and manage numerous senior internal stakeholders within the Group.
- Manage the strategic communications across the Group up to Management Team and, in some cases, Board level on FC related issues.
- Preparation of Regulatory materials for updates and providing those updates to the relevant regulators where required.

**Business**
- Manage relationships with MT level business and functional stakeholders on related projects, collaborating closely with them and their teams.
- Work closely with businesses impacted by relevant regulations to solve issues and spot opportunities as they arise.
- Proactively promote and communicate relevant project narrative across key stakeholders including regional management and support functions as required.

**Processes**
- Provide end-to-end PMO support for the Programme and responsible projects.
- Drive the timeline for these projects - ensure all responsible parties across the streams delivers according to the agreed timeline for each phase. Own and maintain related Global project plans.
- Work closely with other business and functional leads to ensure effective communications.
- Drive relevant programme and project agendas and documentation, available for regulatory inspection if required.
- Ensure good programme governance through programme / project disciplines, oversight committees and correct documentation of programme plans, approaches and documentation (as outlined in the Bank’s Programme Governance Policy and Project Management Standards).
- Develop the FC metrics and manage delivery of agreed targets across FC costs, enhanced client experience, preventing FC and improving FC effectiveness, and achieving FC risk buydown.

**People and Talent**
- Employ, engage and retain a high quality diverse workforce, with succession planning for critical roles.
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team a