Imro Coordinator and Planner

1 week ago

Central Singapore TEXTRON FAR EAST PTE. LTD. Full time

**Location**

Singapore, Central Singapore

**Job Type**

Permanent

**Salary**

$3,000 - $5,000 Per Month

**Date Posted**

5 hours ago

Additional Details

**Job ID**

141854

**Job Views**

1

**Job Description**:
Roles & Responsibilities
**JOB SUMMARY**:
Provides assistance and support on Textron Aviation Service Center / MRO processes. Analyzes customer requirements to develop solutions utilizing SAP to deliver excellent customer satisfactions.
**JOB RESPONSIBILITIES**:
1. Billing

Generate deposit invoice, debit memo, credit memo for vendor services, warranty claims, tool rental and aircraft hangarage.
Generate estimates price on project status when required for PIA account
Generate manual commercial invoice when needed.
Ensuring tax in system, billable labor hours and miscellaneous charges are allocated appropriately. Manual update in SAP required to zero-rated tax for each work order.
Cross check all parts ordered quantity with issued quantity in the revision.
Make sure all parts PO statuses are completed and remind engineers to all unused parts
Compile soft copies of invoices with signed proposal QAQ, COA, MTR, engineering record as supporting documents
Generate travel expenses report for go team to add as cost in SAP
Handle and support audit enquires for finance team
Troubleshoot and clear of un-bill settlement of invoices in WIP report from finance
Work closely with the MRO planner on the status of aircraft maintenance projects

2. Finance

Monitor credit limit on customers to ensure they are within/below the range
Act as credit collector to customers who are nearing or beyond their net term to ensure they make their payment on time and arrange for payment plan when necessary
Generate statement of account for all customers that has outstanding payment for maintenance invoices
Support information for finance analysts on the billing efficiency or hours affected when required

3. Warranty

Submit and monitor warranty claims on Textron e-commerce portal
Submit and monitor warranty claim to vendor portal on behalf of customers
Monitor denied claim and rectify reason with engineers.
Inquiry on validity to warranty team

4. Quotation

Generate proposal for Hangarage request
Ensure parts order shipment and freight cost are accurate.

5. Ops Support

Parts tracking
Revision creations in SAP
Customer Progress Status Report preparation
Vendors sourcing for direct parts/materials/tools.

**EDUCATION**:

- Diploma in Engineering, Accounting, Project Planning or equivalent
- **EXPERIENCE**:

- Minimum 3 years SAP and/or MRO planning related experience is required
- Outstanding customer service skills
- Knowledge in accounting is a plus.
**The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.**

Tags

imro

coordinator

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planner

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