Duty Manager

2 weeks ago

Singapore CONCORDE HOTEL SINGAPORE Full time

**Responsibilities**: Handle the daily maintenance of the room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfactions Work in conjunction with Finance to maintain and minimize levels of account receivables Report on a regular basis to the FOM on the performance of the Front Office against operations and human resources performance. Analyze variances and monitor the impact of initiatives and corrective actions Manage the training and development of the team with an eye toward maximum Host’s satisfaction, productivity and guest satisfaction Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with the team Deal with problems and complaints received from guest and act upon immediately to ensure guest satisfaction Co-ordinate the Front Office operations for Sections under their supervision, including Reception, Concierge, Bellman, Doorman and Operator to ensure guest service excellence and adherence to standards and procedures at all times Contribute and actively participate and implement any activities to upgrade and improve service concept and operations Operate the Department with Hotel policies as they are related to the ethical codes, standards of good business practice and local laws and regulations Be well versed and ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Hotel policies. Ensure the team are aware of their duty of care as determined by legislation and that they maintain completed familiarityJob Requirements: Strong interpersonal skills Detail-focused and guest-oriented Excellent leadership and problem-solving skills Strong verbal and written command of English

Not Specified

  • Cashier at Duty Free Travel Retail

    2 weeks ago

    Singapore The Shilla Duty Free Full time

    **To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.** We provide excellent training and career progression opportunities. - **Cashiering**_ - Complete customer transactions in a professional, timely manner and with highest level of respect - Ensure accuracy in the collection of monies in different...

  • Duty Manager

    1 week ago

    Singapore COMO Hotels and Resorts Full time

    COMO Metropolitan Singapore **Property**:COMO Metropolitan Singapore **Position**:Duty Manager **Base Location**:Singapore **Department**:Front Office **Reporting to**:Front Office Manager **Job Summary** Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day-to-day front desk...

  • Retail Sales Manager

    3 days ago

    Singapore Lotte Duty Free Full time

    Location :Melbourne Airport Posted on :17 October 2025ABOUT LOTTE DUTY FREE Lotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of...

  • Duty Manager

    23 hours ago

    Singapore THE SINGAPORE RESORT & SPA Full time

    Sofitel and its Ambassadors The Sofitel brand is based on three core values guaranteed by each employee every day:A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail...

  • Duty Manager

    23 hours ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time

    JOB SUMMARY Duties and Responsibilities • The Duty Manager is the representative of Senior Management • The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching...

  • Duty Manager

    23 hours ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time

    JOB SUMMARY Duties and Responsibilities • The Duty Manager is the representative of Senior Management• The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the...

  • Duty Manager

    1 week ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time

    With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott. **JOB SUMMARY** **Duties and...

  • AESOP Counter Manager

    3 days ago

    Singapore Lotte Duty Free Full time

    ABOUT LOTTE DUTTE FREE Lotte Duty Free is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches,...

  • Duty Manager

    1 week ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time $104,000 - $130,878 per year

    JOB SUMMARYDuties and ResponsibilitiesThe Duty Manager is the representative of Senior ManagementThe Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...

  • Duty Manager

    24 hours ago

    Singapore Shangri-La Group Full time

    Career Opportunities: Duty Manager )At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...