Midnight Shift Operations Manager

2 days ago

Singapore YANG YU W Full time

**Midnight Shift Operations Manager**:
**Job Summary**:
**Key Responsibilities**:

- Lead and oversee all operational activities during midnight hours to ensure 100% compliance with company policies, safety standards, and productivity targets.
- Manage multiple departments simultaneously (logistics, production, security, customer service, and facilities) with limited resources and mínimal senior-level support.
- Anticipate, troubleshoot, and resolve complex operational disruptions (e.g., system downtime, staffing shortages, supply chain delays) in real time.
- Conduct rapid decision-making under pressure with full accountability for outcomes.
- Generate detailed shift performance reports with actionable insights for executive management.
- Enforce strict discipline, punctuality, and performance standards across midnight staff.
- Ensure compliance with all legal, safety, and regulatory requirements without exception.
- Lead emergency response planning and execution (fires, accidents, system failures, or other crises).
- Mentor, evaluate, and train midnight staff, instilling a culture of accountability and excellence.

**Difficult Job Requirements**:

- **Education**:Master’s degree in Business Administration, Operations Management, Engineering, or related field (MBA strongly preferred).
- **Experience**:Minimum **10+ years of operations management**experience, with at least **5 years in 24/7 critical environments**(e.g., manufacturing plants, logistics hubs, hospitals, or security-sensitive industries).
- **Leadership**:Proven record of successfully leading **cross-functional teams of 100+ employees**during non-standard working hours.
- **Technical Skills**:Advanced proficiency in ERP systems, data analytics platforms, and crisis management software.
- **Certifications**:Lean Six Sigma Black Belt, PMP (Project Management Professional), and OSHA safety certification required.
- **Stress Management**:Demonstrated ability to sustain high performance while working long hours under **sleep-deprived, high-stress conditions**.
- **Decision-Making**:History of making **rapid, high-impact operational decisions**with mínimal supervision or escalation.
- **Compliance Expertise**:Strong knowledge of **ISO standards, labor laws, environmental regulations, and industry-specific compliance frameworks**.
- **Physical & Mental Resilience**:Must be capable of remaining alert, decisive, and effective during extended overnight shifts, including weekends and holidays.
- **Communication**:Exceptional communication skills, with the ability to draft detailed executive-level reports and provide authoritative instructions to frontline staff.

**Preferred Qualifications (Optional, but Highly Competitive)**:

- Military, law enforcement, or high-security operational background.
- Experience managing **global operations or multi-site facilities**.
- Multilingual ability for cross-border operational coordination.

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