Manager, Learning

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Background & Purpose:
As part of the Group Talent, Leadership, Learning and Culture function, the role of Manager, Group Learning, reports into the Group Head of Learning, and supports the implementation of Group Learning Strategy and roadmap in service of business goals and transformation, while fostering culture of continuous learning and professional development across the organisation.

The role is responsible for designing, implementing and evaluating comprehensive learning programs that drive individual growth and organisational capability aligned with business strategy. This role partners with business stakeholders & HR partners to identify learning needs, create development interventions, ensuring alignment with business objectives.

Key Responsibilities:

- Collaborate with business leaders, HR partners, and functional SMEs to assess capability gaps and define learning requirements. Provide advisory & partner with functions/business on technical learning implementation.
- Design and deploy learning & development solutions that are aligned with organisational needs and enable learning in the flow of work. Develop, innovate and implement a diverse high-impact learning portfolio, utilising a blend of learning methodologies (e.g eLearning, microlearning, blended learning, instructor-led training, workshops and holistic development journeys)
- Ensure Group Learning Governance is well established & adhered to (including compliance and mandatory learning process, and standards to drive consistent learner experience, ensure high impact learning and learner engagement).
- Measure and review the effectiveness of the implemented development programs and learning solutions and propose intervention plans for continuous improvement.
- Develop Group Learning Dashboard in partnership with HR Analytics and business teams to ensure standard tracking, monitoring and reporting learning metrics and business impact.
- Budgeting & Resource Allocation: Manage the L&D budget, ensuring optimal allocation of resources and return on investment.
- Learning Technology: Partner with Group HR Technology team to optimise digital learning platforms, learning management system (LMS), and implement enterprise-wide Learning Experience Platform to enhance learner engagement and modernise learner experience.
- Research and integrate market-leading practices in learning & development to maintain a competitive edge.

Requirements (qualifications, attributes and experience):

- Master’s degree in Human Resources, Business Administration, or equivalent.
- 10+ years of relevant work experience in HR, preferably with 5+ years in Learning & Development, in reputable MNCs cross-industry
- Demonstrated experience in L&D strategy implementation, learning needs assessment, content curation and development, instructional design, adult learning, measuring learning effectiveness.
- Hands-on experience with LMS platforms, digital learning tools, and analytics dashboards.
- Strong project management and communication skills: Ability to influence change, facilitate and build relationships, adapting communication style to meet the needs of the business/diverse stakeholders
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Curious and continuous learner with knowledge of current trends and best practices in learning & development