Bartender

**ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD**

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues

We are looking for a diverse group of passionate individuals to join our two iconic hotels with extensive collection of distinct restaurants & bars; one of Asia’s largest and award-winning Willow Stream Spa; and the Raffles City Convention Centre.

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success.

Take the step to be a part of something big today, we’d love to hear from you

**Bartender**

**Summary of Responsibilities**:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

- Setup bar counter and prepare mise-en-plus as per work station assigned prior to start of operation hour
- Handle stock requisition, collection, replenishment and disposal of used stock
- Handle all beverage production in accordance with the outlet standards and recipes, with highest quality and freshness
- Operate and use POS
- Conduct stock inventory on daily basic
- Handle with the general cleaning of the outlet bar equipments and furniture
- Greet and farewell guests in a friendly, courteous manner
- Use guest names wherever possible
- Adjust service to suit guests’ requests, personalise to meet needs
- Use a Heartist® approach - make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong with the aim to achieve VOG target
- Look for ways to upsell and add value
- Respond positively, politely, and efficiently to all extraordinary requests from guests.
- Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
- Efficiency of work in bar counter, pantry, and service preparations
- Cleanliness and work safety in food preparation and service areas
- Perform or assist in the Hosting and Floor Service duties whenever is required
- Perform opening shift and closing shift duties as assigned
- Take part in daily line-ups and participate in training activities to improve knowledge & skills
- Perform other business related duties as assigned by his/her superior
- Assist colleagues in any of the restaurants or bars whenever required to do so by outlet manager, or senior management
- Follow guidelines provided in colleague handbook
- Understand emergency procedures, health, hygiene & food safety requirements and ensure compliance
- Maintain collaborative working relationships with colleagues & supervisors/ managers

**Qualifications**:

- No F&B service experience is required
- Completion of formal Secondary/O level education
- Technical service skills
- Interpersonal skills - communicates easily/openly
- Communication skills in English spoken/written
- Reliable and consistent
- Personal presentation & grooming, clean/tidy
- Comes across as enthusiastic, energetic
- Can work as part of a team

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS